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Old 02-01-2013, 12:43 PM   #1
Joyxelle
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My KOBO GLO is not responding whatsoever.

I was reading a book the day after yesterday on my Kobo glo with the light on set into the minumum level. I went to Annotations page and now it won't respond to anything. Its stuck on that page with the light turned ON.

I tried turning the device off, nothing happens.
I tried turning its light off, nothing happens.
I tried connecting it to my computer, my computer would not recognize it either.

I don't know what else to do. Should I just wait for its battery to completely drain?

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1 day has passed, it's still stuck on that page. BUT the light turned OFF by itself.

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Kobo Glo is only 1 1/2 month old.
Was reading a 2.1mb book.

Please me.
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Old 02-01-2013, 12:55 PM   #2
luchtgitaar
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Did you try the reset pin?
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Old 02-01-2013, 01:22 PM   #3
Joyxelle
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Yeah nevermind. That solved the problem right away. Sorry, that was a noob question.

To any mods please feel free to delete this thread.
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Old 02-01-2013, 02:36 PM   #4
PeterT
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Something to remember is that unlike a PC or a MAC, if the Kobo eReading application crashes, it is more than likely that the screen will stay looking like a book IS being read.

There is a long standing intermittent issue I still see on my Touch where the screen stops responding to presses. At least on the Touch I can then press the button to return to the main screen (but this too is non responsive).

At this point all I can do is to turn the unit off; this requires a LONG hold over of the power switch. I can't remember if the screen changes at this point to the power off or not. Finally, a power back on and the device is back working again.
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Old 02-01-2013, 03:42 PM   #5
desert dog
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Had that happen to my Kglo last week. The paperclip pushed into the little hole in the bottom trick got me unstuck..
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Old 02-01-2013, 03:59 PM   #6
Dr. Drib
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Quote:
Originally Posted by Joyxelle View Post
Yeah nevermind. That solved the problem right away. Sorry, that was a noob question.

To any mods please feel free to delete this thread.


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Old 02-01-2013, 06:20 PM   #7
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Originally Posted by PeterT View Post
At this point all I can do is to turn the unit off; this requires a LONG hold over of the power switch. I can't remember if the screen changes at this point to the power off or not. Finally, a power back on and the device is back working again.
Normally the screen DOESN'T change in this case, but with the Glo normally the light will go off. I was doing some stupid sync/cancel sync stuff that caused mine to lock this way and pin reset was the only cure (light stayed on until that).
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