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Old 02-07-2013, 05:50 PM   #16
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Well, mission accomplished ! No more small font bug and also page turn seems much quicker. Thanks for your help, one remaining question, the files that I putinto the Kobo, do I leave them there or remove them now the installation has finished?
Thanks.
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Old 02-07-2013, 10:03 PM   #17
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If you look, they won't be there any more. The device unpacks them and then cleans up.

Last edited by davidfor; 02-07-2013 at 10:09 PM. Reason: I swaer, the keys on the laptop moved while I was typing.
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Old 02-07-2013, 10:12 PM   #18
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Thats good to know, thanks. Looks like I have solved one problem only to create another, device now doesnt want to wake from sleep,requires a power on/off cycle :-(
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Old 02-08-2013, 04:56 AM   #19
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Originally Posted by peejayw View Post
Well, mission accomplished ! No more small font bug and also page turn seems much quicker. Thanks for your help,
Yay!! Well done! Glad you're rid of the tininess

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I swaer, the keys on the laptop moved while I was typing.


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Originally Posted by peejayw View Post
Thats good to know, thanks. Looks like I have solved one problem only to create another, device now doesnt want to wake from sleep,requires a power on/off cycle :-(
When exactly doesn't it wake from sleep? I've not seen this.
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Old 02-08-2013, 10:47 AM   #20
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Thats good to know, thanks. Looks like I have solved one problem only to create another, device now doesnt want to wake from sleep,requires a power on/off cycle :-(
Take out SD Card, Power Off, Power On , Put In SD Card - Sleep now works.
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Old 02-08-2013, 01:44 PM   #21
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Before I saw the above info on removing the sd card i went through about 6 power cycles and now sleep is working properly so very happy to have left the tiny font bug behind.
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Old 02-08-2013, 10:42 PM   #22
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OK, I spoke too soon, still getting sleep problem and have tried the above sd card trick but no joy. Here is what happens.
When I close the cover and re-open I have a white screen that wont wake. Long=press on the power button often has no effect but repeated attempts will finally get it to restart. The cover of my current book is not showing so I have to go into the library and reselect it.
Sometimes, instead of the blank white screen I get the "% read Sleep Mode" at the top and the book title showing, not the cover. The unit will still not wake and I have to power cycle to start up again.
My Kobo came with 2.3.2, can I go back to a version before this that does not have the "small fonts on chapter change" bug and may be more stable than this one? Would a "pin in the hole" restart help?
Thanks.

Last edited by peejayw; 02-08-2013 at 10:47 PM. Reason: Added a further question
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Old 02-08-2013, 11:32 PM   #23
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Quote:
Originally Posted by peejayw View Post
OK, I spoke too soon, still getting sleep problem and have tried the above sd card trick but no joy. Here is what happens.
When I close the cover and re-open I have a white screen that wont wake. Long=press on the power button often has no effect but repeated attempts will finally get it to restart. The cover of my current book is not showing so I have to go into the library and reselect it.
Sometimes, instead of the blank white screen I get the "% read Sleep Mode" at the top and the book title showing, not the cover. The unit will still not wake and I have to power cycle to start up again.
My Kobo came with 2.3.2, can I go back to a version before this that does not have the "small fonts on chapter change" bug and may be more stable than this one? Would a "pin in the hole" restart help?
Thanks.
Have you tried logging out then back in to your Kobo account? If the instability is caused by a corrupt database then this might fix it, as the database gets rebuilt. But if the corrupt database is caused by a bad book then it might become corrupted again when that book is reprocessed.

2.3.1 and 2.3.2 have been the most stable firmware versions on my Glo, never had a crash with either. Earlier version 2.1.5 sometimes crashed when changing font settings on certain badly formatted books, but that was fixed with 2.3.1. I found 2.3.2 to be the same as 2.3.1 but without the tiny font bug.

A pinhole reset probably won't do anything that powering off won't do. It is just a way to force a restart when the device has crashed and can't recognise the power switch.
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Old 02-08-2013, 11:50 PM   #24
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Well that has made a difference. Seems to be working properly now, goes to sleep, displays the sleep screen and wakes again when I open the cover. I will see how it performs over the net few hours but it looks like your suggestion of logging out and back in may have been the answer, fingers crossed!

Many thanks.
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Old 02-09-2013, 09:06 AM   #25
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I wrote off to Kobo pointing out the problem and asking if they had a timeframe to fix this bug as it detracted from the intended use of the device.

Their reply?

We at Kobo appreciate your feedback and we’re always looking for ways to improve our service.

Your suggestion will be forwarded to the Kobo Development Team for consideration.


Huh? I wasn't making a suggestion, I was reporting a problem and asking when it would be fixed !
:-(
Interesting, I wrote to them about this and asked when 2.3.2 was due to be released to fix it. It got bumped up to Level 2 support; their reply was :

Quote:
This is a known issue that our developers are working on diligently to resolve. Unfortunately we cannot provide an ETA on when the update will be available, but we do want to have it sent out as soon as possible. Check periodically by syncing your Kobo Glo to see when a firmware update is available.
Which at least indicates they acknowledge the issue, unlike a previous enquiry I made. It looks like the wording of the query is important to get it channelled to the right folk.

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