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Old 01-25-2013, 01:23 PM   #1
sneakyspider
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K4's right forward page turn button not working

On my Kindle 4, the right forward page turn button suddenly stopped working. Before it stopped working completely, I could restart it and it would work for awhile and then stop again. Now nothing makes it work. The other side is still fine, but since I am right handed it's a bit inconveniently placed for me. I was hoping someone here might have a solution to the problem.
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Old 01-25-2013, 01:33 PM   #2
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Try a factory reset and see if that fixes it.
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Old 01-25-2013, 01:39 PM   #3
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Sorry, I forgot to mention that. I have tried it, and it did nothing.
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Old 01-25-2013, 01:44 PM   #4
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Originally Posted by sneakyspider View Post
Sorry, I forgot to mention that. I have tried it, and it did nothing.
Then it's time to call Kindle Support for a replacement.
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Old 01-25-2013, 01:45 PM   #5
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There could be some dirt under it, have you tried pushing hard? This was an issue with my previous kindle dx.

Kindle 4 dissamblement:
http://www.youtube.com/watch?v=pGYPtJX4ZeI


or try using some an air-can.

Last edited by Koko; 01-25-2013 at 01:57 PM.
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Old 01-25-2013, 02:45 PM   #6
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Quote:
Originally Posted by Blossom View Post
Then it's time to call Kindle Support for a replacement.
I tried that, but unfortunately it's out of warranty. They offered me a refurbished Kindle Touch at a discount, but it would've been cheaper just to buy a new Kindle 4.
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Old 01-25-2013, 02:53 PM   #7
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Quote:
Originally Posted by Koko View Post
There could be some dirt under it, have you tried pushing hard? This was an issue with my previous kindle dx.

Kindle 4 dissamblement:
http://www.youtube.com/watch?v=pGYPtJX4ZeI


or try using some an air-can.
It worked! I pressed on it really hard, and blew air into the gap between the button and body of the Kindle and it's working fine now.

Have some karma.

Last edited by sneakyspider; 01-25-2013 at 02:55 PM.
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