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Old 01-15-2013, 10:59 AM   #1
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My kindle is stuck

My Kindle seems to be stuck. I have a kindle non touch 2012 black model. It doesn't respond to anything and is stuck at the last page that I was reading. It had a third of battery-life left. At least that was what my kindle said a couple of minutes before it died. And all I did in those minutes was read with wifi turned off. I figured I have to remove the back to find the reset-hole, but I can't seem to be able to do that without breaking my kindle in half. The back won't come off. I just want to read please help

Ps. I did a forum-search, but all that came up were very specific problems, like stuck at rebooting or indexing etc.

Last edited by Joy736; 01-15-2013 at 11:02 AM. Reason: Adding ps
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Old 01-15-2013, 11:11 AM   #2
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Have you tried charging it or hooking it to a computer?
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Old 01-15-2013, 11:22 AM   #3
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"Reset hole"????

Just hold in the power slider for 20-odd seconds until it reboots. If it doesn't, plug in the wall charger and leave it connected for at least 4 hours.
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Old 01-15-2013, 11:22 AM   #4
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Have you tried charging it or hooking it to a computer?
Thank you, it's charging already, without much succes so far.
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Old 01-15-2013, 11:25 AM   #5
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"Reset hole"????

Just hold in the power slider for 20-odd seconds until it reboots. If it doesn't, plug in the wall charger and leave it connected for at least 4 hours.
Sorry Harry, guess I'm used to the Sony's

It worked Harry, thank you so much. I didn't know how to reboot a Kindle. Guess I have MR to thank for another thing I learned. I love this site and all you helpful people

Last edited by Joy736; 01-15-2013 at 11:54 AM.
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Old 01-15-2013, 11:32 AM   #6
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Did that fix it?
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Old 01-15-2013, 11:35 AM   #7
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Did that fix it?
Yes Harry, thanks! I edited my last post.
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Old 01-15-2013, 11:41 AM   #8
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Good . Might be worthwhile to at least glance through the User Guide. It's full of useful information.
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Old 01-15-2013, 11:53 AM   #9
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Good . Might be worthwhile to at least glance through the User Guide. It's full of useful information.
It's in the userguide?!? I feel so stupid now. At least in my defence: you can't access the userguide on a stuck Kindle
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Old 01-15-2013, 12:25 PM   #10
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It's in the userguide?!? I feel so stupid now. At least in my defence: you can't access the userguide on a stuck Kindle
You can also access the user and troubleshooting guides through Amazon's Kindle Support pages.
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Old 01-15-2013, 12:29 PM   #11
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You can also access the user and troubleshooting guides through Amazon's Kindle Support pages.
Thanks for the tip
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Old 01-15-2013, 02:47 PM   #12
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Kindles freeze now and then. It's good to know how to do a hard reset. My K4s are known to freeze when they haven't been restarted in awhile. I figure they've run out of RAM.
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Old 01-17-2013, 04:11 AM   #13
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Kindles freeze now and then. It's good to know how to do a hard reset. My K4s are known to freeze when they haven't been restarted in awhile. I figure they've run out of RAM.
Thanks Blossom, I didn't see your response untill now. I don't mind the occasional freezing, as long as it's easily resolved, just like this first freeze of mine. Now that I know that it's just a matter of rebooting, it doesn't spoil my fun. I'm loving my kindle more each day.
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Old 01-17-2013, 12:43 PM   #14
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Thanks Blossom, I didn't see your response untill now. I don't mind the occasional freezing, as long as it's easily resolved, just like this first freeze of mine. Now that I know that it's just a matter of rebooting, it doesn't spoil my fun. I'm loving my kindle more each day.
In the old days my Sony reader I had lots of freezes and you had to use a pin or something to stick in a hole. I hated that. It froze often too. I have only had 2 freezes on the KPW, none on the KFHD, or the KDX. That is what surprised me having any freezes on my beloved Kindle PW.
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