new member to ebook world

linda o keeffe · 02-06-2008, 04:22 PM

Hi all, a virgin reader of the digital format, and absolutely loving it. Problems though if anyone can help. I have the sony prs 505 ebook, which is great. Its the library thats giving me hell. Its simply gone and died on me. When I open it only half the page is visible and I cannot click on anything. I have also reinstalled it several times. As a non american purchaser I

have no real legal rights to get help from sony, any ideas.

AnemicOak · 02-06-2008, 04:57 PM

Maybe try unistalling and then delete the two folders listed below (paths are from XP, but should be similar in Vista) in case there is something being retained during the uninstall which is causing your problems. Then reinstall.

C:\Program Files\Sony\Reader
C:\Documents and Settings\{user name}\Local Settings\Application Data\Sony Corporation\eBook Library

I don't know if it'll do anything, it's just a thought.

cassidym · 02-06-2008, 06:59 PM

Welcome to the Forum and good luck. I have a 505 and like it a lot and, fingers crossed, so far no problems

Ervserver · 02-07-2008, 11:29 AM

Hello linda o keeffe, hope you find a solution to your problem

02-06-2008, 04:22 PM	#1
linda o keeffe Junior Member Posts: 3 Karma: 10 Join Date: Feb 2008 Device: PRS-505	new member to ebook world Hi all, a virgin reader of the digital format, and absolutely loving it. Problems though if anyone can help. I have the sony prs 505 ebook, which is great. Its the library thats giving me hell. Its simply gone and died on me. When I open it only half the page is visible and I cannot click on anything. I have also reinstalled it several times. As a non american purchaser I have no real legal rights to get help from sony, any ideas.

02-06-2008, 04:57 PM	#2
AnemicOak Bookaholic Posts: 7,401 Karma: 18771935 Join Date: Oct 2007 Location: Minnesota Device: AuraHD, Nook HD+, Kindle 2,3,T , Opus, TF101, Nexus7, iPT, iPhone5	Maybe try unistalling and then delete the two folders listed below (paths are from XP, but should be similar in Vista) in case there is something being retained during the uninstall which is causing your problems. Then reinstall. C:\Program Files\Sony\Reader C:\Documents and Settings\{user name}\Local Settings\Application Data\Sony Corporation\eBook Library I don't know if it'll do anything, it's just a thought. __________________ ~Brian "The test of any good fiction is that you should care something for the characters; the good to succeed, the bad to fail. The trouble with most fiction is that you want them all to land in hell together, as quickly as possible." — Mark Twain

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02-06-2008, 06:59 PM	#3
cassidym Grand Sorcerer Posts: 13,334 Karma: 5032368 Join Date: Nov 2007 Location: Northern Virginia, USA Device: Sony PRS-505, iPhone 5, Sony T1, iPad 3	Welcome to the Forum and good luck. I have a 505 and like it a lot and, fingers crossed, so far no problems

02-07-2008, 11:29 AM	#4
Ervserver Wizard Posts: 2,622 Karma: 1008294 Join Date: Dec 2007 Location: Iowa, USA Device: Sony 505 & HP Touchpad	Hello linda o keeffe, hope you find a solution to your problem


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