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Old 12-27-2012, 03:41 PM   #1
Busiestmummy
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Smile Help ! Daughter got an ereader for Christmas

My daughter received a binatone read me colour ereader for Christmas, I have downloaded ADE and bought some books from water stones for her. I have activated my pc and the ereader but when I try to put the books on the ereader an error message comes up saying failed to write content
Don't know what to do
Can anyone suggest a fix?
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Old 12-27-2012, 03:55 PM   #2
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The manual appears to be available online here.

There's no mention of that error in the manual, so I suggest following section 18:

Quote:
18 IF YOU NEED HELP...
The Binatone Helpline is available from 9.00 am to 5.00 pm, Mondays to Fridays, please call
0845 345 9677 for UK, 0818762092 for Eire (Local call rate)
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Old 12-27-2012, 04:20 PM   #3
geertm
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Quote:
Originally Posted by Busiestmummy View Post
My daughter received a binatone read me colour ereader for Christmas, I have downloaded ADE and bought some books from water stones for her. I have activated my pc and the ereader but when I try to put the books on the ereader an error message comes up saying failed to write content
Don't know what to do
Can anyone suggest a fix?
Sounds like you are trying to put the books in the wrong folder. Are you using ADE to transfer the books?
If you tranfer the books within ADE (just drag them to the ereader symbol in ADE) they should automatically be put into the correct folder.
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Old 12-28-2012, 07:08 PM   #4
Matth79
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One alarming possibility (not sure if it would result in that error).

Quote:
DRM-protected files are tied to you, who is the purchaser. If you authorise your computer
before you download the DRM-protected book, then Digital Editions will tie the book to
your Digital Editions account. You can authorise up to 6 different computers or devices
and copy your DRM-protected books between them. But if you did not authorise your
computer before you download the book, then Digital Editions will tie the book to your
specific computer. If you buy another computer later on, or even if you reinstall Digital
Editions again, you will not be able to access any books you have already downloaded.
So if you have not authorized FIRST, the books will be locked to a single device - OUCH!

Actually, it sounds more like a USB problem, does the port work ok with flash drives / pendrives.
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Old 01-03-2013, 02:36 AM   #5
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This question is to other, more tech-savvy peeps: would it help if the OP downloaded Calibre and became a friend of Apprentice Alf? This might get round any DRM issues if such are causing her problem.
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Old 01-03-2013, 05:19 AM   #6
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Well, she hasn't been back so we can only presume she figured it out or returned/swapped it.
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Old 01-04-2013, 08:37 AM   #7
Busiestmummy
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Well, I have checked and I did authorise ADE, and the reader is authorised. I have tried moving the book as described above but no joy. I even bought a micro SD card incase storage was an issue still hasn't worked. I have downloaded callibre again no joy. trying to call Binnatone
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