Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Kobo Reader

Notices

Reply
 
Thread Tools Search this Thread
Old 10-17-2014, 08:15 AM   #1
Sregener
Addict
Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.
 
Sregener's Avatar
 
Posts: 235
Karma: 1664052
Join Date: Mar 2011
Device: Kindle 4NT
Kobo App Won't Start in IOS 8

I just bought a new iPad, which is running IOS 8.0.2. I haven't started the Kobo App to log in.

When I do start it, it hangs on the "Upgrading Library" screen. Obviously, I have nothing in my library yet.

Any tips or advice?
Sregener is offline   Reply With Quote
Old 10-17-2014, 10:01 AM   #2
Haesslich
Evangelist
Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.Haesslich ought to be getting tired of karma fortunes by now.
 
Posts: 489
Karma: 1138182
Join Date: Sep 2009
Device: none
Make sure you're on Kobo version 7.4, which was released September 18 for iOS 8. Uninstalling and reinstalling the app may also help fix crash issues from a bad install.
Haesslich is offline   Reply With Quote
 
Advertisement
Old 10-18-2014, 07:48 AM   #3
Sregener
Addict
Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.
 
Sregener's Avatar
 
Posts: 235
Karma: 1664052
Join Date: Mar 2011
Device: Kindle 4NT
Reinstalling worked. Don't know why I didn't think of that. Thanks!
Sregener is offline   Reply With Quote
Old 10-18-2014, 11:25 AM   #4
Sharkus
Evangelist
Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.
 
Sharkus's Avatar
 
Posts: 424
Karma: 2126090
Join Date: Jun 2010
Location: Toronto
Device: Kobo: Original, WiFi, Touch, Aura, iOS app, Android app
Did you have a previous iOS device that had the app installed? If so, then did you restore from a backup on the new device?

Earlier versions of the app will, if you have them, install on iOS 8, but they won't be overly compatible. v7.4 is the current live version of the app and it is iOS only, and in our tests, we've not seen this upgrade issue when using a brand new install of the app.

It could be that the older version was installed, would not run correctly, and then after you deleted it, the reinstall, which I'm guessing was done via the App Store on the device, would have installed v7.4, which is compatible with iOS 8.
Sharkus is offline   Reply With Quote
Old 10-19-2014, 07:59 AM   #5
Sregener
Addict
Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.Sregener ought to be getting tired of karma fortunes by now.
 
Sregener's Avatar
 
Posts: 235
Karma: 1664052
Join Date: Mar 2011
Device: Kindle 4NT
I did have a previous IOS device, and I did do a restore. And then the app updated itself to the new version before starting. But updating apparently didn't work right, and that's what caused the hang.

Deleting the app and then downloading the new version from the app store worked as it should.
Sregener is offline   Reply With Quote
Old 10-19-2014, 09:02 AM   #6
Sharkus
Evangelist
Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.Sharkus ought to be getting tired of karma fortunes by now.
 
Sharkus's Avatar
 
Posts: 424
Karma: 2126090
Join Date: Jun 2010
Location: Toronto
Device: Kobo: Original, WiFi, Touch, Aura, iOS app, Android app
Any idea what version of the app you had on the older iOS device, or even what iOS version the older device was running?

I'm a bit funny in that I do like to try and figure out what the cause of these type of issues are.

I wonder if it's just a case of it doing a restore, automatic upgrade to v7.4 (auto upgrade due to that option being set to "on" by default in the App Store settings) and then having problems. Weird, as a restore to a new device usually signs you out of the app
Sharkus is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kobo app on iOS 8.x 49Kat Apple Devices 10 10-22-2014 12:13 PM
[Kobo] v5.11 for iOS is now available in the App Store Sharkus Apple Devices 0 05-02-2013 04:23 PM
[Kobo] v5.10 for iOS is now available in the App Store Sharkus Apple Devices 0 04-18-2013 11:48 AM
Kobo app v5.0, for iOS is now in Canadian app store CWPitcher Kobo Reader 26 11-13-2011 11:02 AM


All times are GMT -4. The time now is 07:51 AM.


MobileRead.com is a privately owned, operated and funded community.