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Old 02-08-2015, 11:54 AM   #1
jass
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Unhappy HELP! Unable to install Calibre into my window 7!

HI,
I'm new here. Trying to see if anyone can help me.
after installing the exe file, i unable to install it into my computer.
anyone unable to help me on that.
i keep getting this message.

"This installation package could not be opened. Please contact vendor to verify that this is the valid window installer pacakge"

Thank you so much.
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Old 02-08-2015, 12:42 PM   #2
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Delete the installer and redownload. You may have gotten a corrupted download.

Hmm, what exe? calibre uses an msi, are you sure you downloaded from http://calibre-ebook.com/download?

calibre portable is an exe, but it should not give an installer type error.

Last edited by eschwartz; 02-08-2015 at 04:56 PM. Reason: windows vs windows64 -- leave the choice :o
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Old 02-08-2015, 04:39 PM   #3
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Quote:
Originally Posted by eschwartz View Post
Delete the installer and redownload. You may have gotten a corrupted download.

Hmm, what exe? calibre uses an msi, are you sure you downloaded from http://calibre-ebook.com/download_windows?

calibre portable is an exe, but it should not give an installer type error.
+1, also ...

... only download calibre from its official site: http://calibre-ebook.com/
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Old 02-08-2015, 05:24 PM   #4
BetterRed
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Originally Posted by eschwartz View Post
calibre portable is an exe, but it should not give an installer type error.
Indeed not, if its corrupt I would expect Windows to issue a "<location>\calibre-portable-blah blah.exe is not a valid Win32 application." message.

BR
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Old 02-08-2015, 05:34 PM   #5
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Did you download the correct version for your Processor
Some W7 systems are 32 bit only (mostly old hardware), you can not use the X64 version on those.

Right click My Computer: Select Properties
That should show a system summary
System type: <=
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Old 02-09-2015, 06:37 AM   #6
jass
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thanks everyone.
Let me go back and try.
i use my office computer it works. So not sure what happen.
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