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Old 02-18-2014, 02:27 AM   #1
pavlingm
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Device: Kindle DX
Can't update my Kindle DXG to 2.5.8

Hi!
I just bought an old Kindle DXG with firmware version 2.5.5
I tried to update it to 2.5.8, but failed, maybe because the previous owner installed some 3rd party software.

Is there any way to perform the update without knowing what the troubled software is?
Thanks!
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Old 02-18-2014, 03:25 PM   #2
ThomasC
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Maybe try a factory reset (menu/settings/menu/factory reset) and then try to update again. If you have books/files you want to save you need to save them to your PC before doing this because the factory reset will erase them.
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