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Old 11-17-2012, 06:40 PM   #16
Victoria
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Me as well - problem solved
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Old 11-17-2012, 08:54 PM   #17
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Bought a few from Kobo today, all worked except one, ADE gave an error and wouldn't let me download it [others were ADE as well and others worked no problem]. I emailed Kobo, first time it's happened to me ever. Hopefully a quick and easy fix.
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Old 11-18-2012, 08:05 AM   #18
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I had the same problem with a purchase on Friday. Got the message: "IO Error on Network Request. Please check your network connection and try again." Waited half a day. Went back to try download again, with success.

I have to say that whenever I've encountered problems like this (at least three other times in the past 12 months) I've been able to download after waiting several hours.
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Old 11-23-2012, 02:00 PM   #19
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I finally got moved to Tier 2 after I called them and after numerous emails explaining to me how to use adobe .

I've never come across this error though; Error getting license
Server communication problem: E_ADEPT_USER_AUTH

I'm very hesitant to de&re-authorize my ADE which is their last suggestion.
I've downloaded before and since this one purchase with no problems, from Kobo and Sony. Just this one Kobo purchase won't work...
Thoughts?
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