ADE problems downloading today - Page 2

Victoria · 11-17-2012, 06:40 PM

Me as well - problem solved

Blue2u · 11-17-2012, 08:54 PM

Bought a few from Kobo today, all worked except one, ADE gave an error and wouldn't let me download it [others were ADE as well and others worked no problem]. I emailed Kobo, first time it's happened to me ever. Hopefully a quick and easy fix.

winsomnia · 11-18-2012, 08:05 AM

I had the same problem with a purchase on Friday. Got the message: "IO Error on Network Request. Please check your network connection and try again." Waited half a day. Went back to try download again, with success.

I have to say that whenever I've encountered problems like this (at least three other times in the past 12 months) I've been able to download after waiting several hours.

Blue2u · 11-23-2012, 02:00 PM

I finally got moved to Tier 2 after I called them and after numerous emails explaining to me how to use adobe

.

I've never come across this error though; Error getting license
Server communication problem: E_ADEPT_USER_AUTH

I'm very hesitant to de&re-authorize my ADE which is their last suggestion.
I've downloaded before and since this one purchase with no problems, from Kobo and Sony. Just this one Kobo purchase won't work...

Thoughts?

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11-17-2012, 06:40 PM	#16
Victoria Addict Posts: 247 Karma: 1004606 Join Date: Mar 2008 Location: Oh Canada Device: Kobo, iPad; Kindle 3, kindle touch	Me as well - problem solved

11-17-2012, 08:54 PM	#17
Blue2u Evangelist Posts: 477 Karma: 1175060 Join Date: Mar 2012 Location: Great White North Device: Samsung Galaxy Tab2, Sony PRST1, [MomsKoboTouch]	Bought a few from Kobo today, all worked except one, ADE gave an error and wouldn't let me download it [others were ADE as well and others worked no problem]. I emailed Kobo, first time it's happened to me ever. Hopefully a quick and easy fix.

11-18-2012, 08:05 AM	#18
winsomnia Connoisseur Posts: 98 Karma: 81142 Join Date: Nov 2010 Location: BC, Canada Device: kobo touch, kobo original (broken, R.I.P.)	I had the same problem with a purchase on Friday. Got the message: "IO Error on Network Request. Please check your network connection and try again." Waited half a day. Went back to try download again, with success. I have to say that whenever I've encountered problems like this (at least three other times in the past 12 months) I've been able to download after waiting several hours.

11-23-2012, 02:00 PM	#19
Blue2u Evangelist Posts: 477 Karma: 1175060 Join Date: Mar 2012 Location: Great White North Device: Samsung Galaxy Tab2, Sony PRST1, [MomsKoboTouch]	I finally got moved to Tier 2 after I called them and after numerous emails explaining to me how to use adobe . I've never come across this error though; Error getting license Server communication problem: E_ADEPT_USER_AUTH I'm very hesitant to de&re-authorize my ADE which is their last suggestion. I've downloaded before and since this one purchase with no problems, from Kobo and Sony. Just this one Kobo purchase won't work... Thoughts?


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