Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Amazon Kindle

Notices

Reply
 
Thread Tools Search this Thread
Old 11-14-2012, 02:28 AM   #1
robynmau
Member
robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.robynmau ought to be getting tired of karma fortunes by now.
 
Posts: 16
Karma: 494132
Join Date: Aug 2011
Location: Darwin, Australia
Device: Kindle
Thumbs down Avoid Kindles

Hi All

I can't believe it - my Kindle 3 is just 15 months old and is 'dead' I've spoken to Amazon help - out of warranty so no replacement.

When I started getting problems I checked the forum out for advice and followed the instructions provided [a to those in the know], but it didn't solve the issues, so I resorted to calling Amazon.

Amazon assured me I haven't done anything to cause the problem. My Kindle just keeps freezing, then when it reboots it goes to the Main screen, doesn't remember which book or where I was at the time it froze. It seems freezing is a 'regular' problem with Kindles, so I will not be recomending them to anyone who will listen.

Kindle help actually expect me to 'buy' another one - just not gonna happen as I don't have the money to replace it - especially since I might have to replace it again in just over 12 months time. I suppose I'll have to buy a cheap & nasty then when it dies I can't complain, eh

So there, I've had my rant. I feel a little better that I have warned any potential buyers..

Regards
robynmau is offline   Reply With Quote
Old 11-14-2012, 02:45 AM   #2
SeaKing
Frequent Flier
SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.SeaKing ought to be getting tired of karma fortunes by now.
 
SeaKing's Avatar
 
Posts: 1,282
Karma: 2058993297
Join Date: Oct 2011
Device: KB kindle aboard, Galx Tab 7.0 Plus, trying out Droid 1 as mini-tab
Quote:
Originally Posted by robynmau View Post
Hi All

I can't believe it - my Kindle 3 is just 15 months old and is 'dead' I've spoken to Amazon help - out of warranty so no replacement.

When I started getting problems I checked the forum out for advice and followed the instructions provided [a to those in the know], but it didn't solve the issues, so I resorted to calling Amazon.

Amazon assured me I haven't done anything to cause the problem. My Kindle just keeps freezing, then when it reboots it goes to the Main screen, doesn't remember which book or where I was at the time it froze. It seems freezing is a 'regular' problem with Kindles, so I will not be recomending them to anyone who will listen.

Kindle help actually expect me to 'buy' another one - just not gonna happen as I don't have the money to replace it - especially since I might have to replace it again in just over 12 months time. I suppose I'll have to buy a cheap & nasty then when it dies I can't complain, eh

So there, I've had my rant. I feel a little better that I have warned any potential buyers..

Regards
I feel your pain. This kind of thing happens to all sorts of equipment. Most of us have had nothing but success with Kindles. You unfortunately were different. Next time add 4Square warranty to give you more confidence.

Personally I just bought a used and I mean very used Droid phone which I am using for a small tablet. It is at least 3 years old, 3 generations old. The paint is worn off many places, and the metal is wearing where the paint is gone. Scratches! It looks old. But it works! It was not refurbished. They did give me a new charger and cable, but I am now suspecting the battery is old and I have ordered a new one. I had only 30 days return on it. That is gone now. It is a risk of course. Life is a risk.
SeaKing is offline   Reply With Quote
 
Advertisement
Old 11-14-2012, 04:11 AM   #3
The CB
Enthusiast
The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.The CB ought to be getting tired of karma fortunes by now.
 
The CB's Avatar
 
Posts: 48
Karma: 500154
Join Date: Aug 2009
Device: Kindle 3, Sony PRS505
Quote:
Originally Posted by robynmau View Post
Hi All

When I started getting problems I checked the forum out for advice and followed the instructions provided [a to those in the know], but it didn't solve the issues, so I resorted to calling Amazon.
....
I assume then you read about the K3 original cover (not lighted) issue? I am repeating this because many people didn't know about this issue. I was one of them untill a friend told me. 15 months ago they were still selling them and now is just right time for hooks on cover to loose their finish and start making problems.

Last edited by The CB; 11-14-2012 at 04:15 AM.
The CB is offline   Reply With Quote
Old 11-14-2012, 04:23 AM   #4
shenye
Zealot
shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.shenye ought to be getting tired of karma fortunes by now.
 
Posts: 121
Karma: 2560040
Join Date: Oct 2012
Device: Kindle Paperwhite
FWIW my wife has a Sony Reader (a PRS-650 I believe) and it randomly freezes. I think it has something to do with epubs not properly formatted or not fully following the specs, triggering some kind of overflow in the Sony software. No idea, but it's annoying.
shenye is offline   Reply With Quote
Old 11-14-2012, 07:22 AM   #5
booklover6
Wizard
booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.booklover6 ought to be getting tired of karma fortunes by now.
 
booklover6's Avatar
 
Posts: 4,275
Karma: 4067156
Join Date: May 2008
Location: PA (USA)
Device: Fire HD 6, Kobo Aura, Glo, Mini
Try keeping the wifi and/or 3G off for a few days and see if that makes a difference. The freezing/rebooting happened to me due to a large archive. Once I took that K3 off the account, I never had the problem happen again.
booklover6 is online now   Reply With Quote
Old 11-14-2012, 07:53 AM   #6
speakingtohe
Wizard
speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.speakingtohe ought to be getting tired of karma fortunes by now.
 
Posts: 4,645
Karma: 25606324
Join Date: Apr 2010
Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet
My mothers kindle had this problem. It was still under warrenty and they replaced it.
She didn't use wifi or have a cover.

If you bought it with a credit card you may still have a warrenty from Credit card company.

Helen
speakingtohe is offline   Reply With Quote
Old 11-14-2012, 08:20 AM   #7
pgnds
Patty
pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.pgnds ought to be getting tired of karma fortunes by now.
 
Posts: 36
Karma: 492132
Join Date: Aug 2010
Location: USA
Device: Kindle
I had same issue. I had to remove some of the books from the unit. No problems now.
pgnds is offline   Reply With Quote
Old 11-14-2012, 09:48 AM   #8
poohbear_nc
Feliz Fowlidad!
poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.poohbear_nc ought to be getting tired of karma fortunes by now.
 
poohbear_nc's Avatar
 
Posts: 30,301
Karma: 52350143
Join Date: Feb 2009
Location: Durham, NC
Device: Every Kindle Ever Made & To Be Made + Kobo Aura + Nexus7.2!
You have several options at this point (if you want to continue using your Kindle).

1. Individual book files can cause a Kindle to freeze. Especially books not bought from Amazon. To see if this is the problem, remove all books, do a factory reset, and add them back one by one. This will locate a "problem" file or eliminate the books as the cause of the freeze.

2. Some Kindles don't "like" having hundreds or thousands of books stored on them - lower the number of books and see what happens.

3. Visit the Kindle Dev Forum here - we have a lot of extremely knowledgeable folk who can help you diagnose a firmware problem and suggest solutions.

It kind of depends on how much time/effort you want to put in on the problem.

FWIW - I had this problem happen on & off on my K3 - it had a LOT of books on it (over a thousand) - reducing the number "cured" it.
poohbear_nc is online now   Reply With Quote
Old 11-14-2012, 09:50 AM   #9
dwig
Guru
dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.dwig ought to be getting tired of karma fortunes by now.
 
dwig's Avatar
 
Posts: 997
Karma: 1843322
Join Date: Dec 2004
Location: Paradise (Key West, FL)
Device: Current:Dell Venue 8 Pro - Retired:Kindle 3, Clie UX50, T415, ...
Also, delete the "My Clippings.txt" file that lives in the "Documents" folder.
dwig is offline   Reply With Quote
Old 11-14-2012, 10:30 AM   #10
sirmaru
Wizard
sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.sirmaru ought to be getting tired of karma fortunes by now.
 
sirmaru's Avatar
 
Posts: 2,427
Karma: 6561538
Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Get rid of the original KK3 cover without lights, charge overnight, then hold start button for 30 seconds to reboot the unit.
sirmaru is offline   Reply With Quote
Old 11-14-2012, 12:18 PM   #11
VaultBoy
Addict
VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.VaultBoy ought to be getting tired of karma fortunes by now.
 
VaultBoy's Avatar
 
Posts: 206
Karma: 1683142
Join Date: Nov 2012
Device: Kindle of many shapes, PIPBoy 3000
This is why I love square trade. Although, I have only had to use it once on an iPod. It's still nice to have.
VaultBoy is offline   Reply With Quote
Old 11-14-2012, 02:11 PM   #12
Blossom
Wrapped up in Christmas
Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.Blossom ought to be getting tired of karma fortunes by now.
 
Blossom's Avatar
 
Posts: 12,634
Karma: 8298377
Join Date: Mar 2010
Location: Raleigh, NC
Device: 4 Kindles, 2 Kindle Fires, 2 SGPs, Nexus 7 and Fire Phone
The OP is from Australia. I don't know if Squaretrade is international?

K3s do go bad it doesn't mean the Kindle product is something to avoid. I would call Kindle support again. It sounds like you got a bad rept to me. It can happen more so lately is the norm. On the little email you get where it asks if they solved your problem click No and fill out the the feedback form. Once that is finished it was ask you to contact them again. Ask for a discount on a new K3 or even refurbish unit with a discount. There is the $69 Kindle which is $89 for international. It's a great Kindle. I suggest buying the black version. It has better Quality control.

My K3 is from 2010 so yes a non defective Kindle can last a long time. I've had to do a few factory resets indexing likes to get messed up on the K3 for some reason. I do not have this problem on the K4s as they improved the firmware alot.

Make sure you have the latest firmware. There was an issue where people with a large Archive had random restarting this was fixed in 3.4 Firmware.

I would try a factory reset and loading a few books at a time then letting them index by plugging the kindle into the wall or pc. If it freezes after a certain batch then you know it is a corrupted book causing it. Remove that batch and see if the problem goes away.

Last edited by Blossom; 11-14-2012 at 02:15 PM.
Blossom is online now   Reply With Quote
Old 11-14-2012, 05:20 PM   #13
Saturday
Member
Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.Saturday ought to be getting tired of karma fortunes by now.
 
Posts: 21
Karma: 489132
Join Date: Oct 2012
Location: UK
Device: Kindle Voyage (3G)
I'm not sure, to be honest, why you would have expected a different response for a device that's out of warranty. If my computer, my phone or any other electronic device broke (and they do break, it happens) and my warranty had expired, I'd get exactly the same response from any other company, so it's not a Kindle/Amazon issue. Next time around, regardless of which company you buy from, I would suggest looking into an extended warranty.

I hope you manage to find a fix for your Kindle.
Saturday is offline   Reply With Quote
Old 11-14-2012, 08:09 PM   #14
Martyd
Connoisseur
Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.Martyd ought to be getting tired of karma fortunes by now.
 
Posts: 86
Karma: 763426
Join Date: Jan 2011
Device: Kindle Keyboard, Kindle Black,nexus 7
While I feel bad for you and your problem with your Kindle, I am sorry you used "Avoid Kindles" as a title for this thread. All things break at some time and I think the Kindle 3 has a good track record. Mine is still going fine and I would recommend it to a friend. My hope is that some of the suggestions from our helpful members got your Kindle going again. Good Luck.
Martyd is offline   Reply With Quote
Old 11-14-2012, 08:31 PM   #15
SteveEisenberg
Wizard
SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.SteveEisenberg ought to be getting tired of karma fortunes by now.
 
Posts: 1,792
Karma: 12452388
Join Date: Jun 2008
Location: Philadelphia USA
Device: Kindle Keyboard 3G
Quote:
Originally Posted by robynmau View Post
Kindle help actually expect me to 'buy' another one - just not gonna happen as I don't have the money to replace it - especially since I might have to replace it again in just over 12 months time.
Unless you are using a high percentage of the memory, in which case I would delete currently unused books and music, you have a rare problem.

A more common, and more expensive to repair, problem is screen cracking due to impact.

I know we are living in a throw-away era, but here is a source of Kindle 3 repair parts:

http://www.powerbookmedic.com/xcart1/home.php?cat=694
SteveEisenberg is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to avoid Orpha ns Jorge Junior Sigil 1 10-26-2012 02:25 AM
Can I avoid registering? asdfgh enTourage eDGe 3 07-07-2011 02:08 PM
Do you avoid DRM ebooks? jrchase Amazon Kindle 38 04-05-2011 01:37 AM
Avoid Nook for Mac James_Wilde General Discussions 2 11-02-2010 12:14 PM
Avoid simplyelectronics mike_bike_kite Deals, Freebies, and Resources (No Self-Promotion) 4 06-22-2010 04:27 PM


All times are GMT -4. The time now is 10:37 AM.


MobileRead.com is a privately owned, operated and funded community.