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Old 10-31-2014, 09:29 PM   #1
carolinj
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Kobo H2O Firmware 3.11 not recognized by calibre

Hi there,
I've just updated the firmware to 3.11 but now calibre doesn't connect/recognizes the device automatically anymore. Do I have to wait for a calibre update or did I do anything wrong?

Thanks for any help
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Old 10-31-2014, 09:40 PM   #2
PeterT
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What version of calibre do you have? What OS on your PC?
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Old 11-01-2014, 11:25 PM   #3
carolinj
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calibre version 2.8 running on Windows 7 Ultimate Service Pack 1
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Old 11-01-2014, 11:29 PM   #4
PeterT
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Does Windows recognize the device? It SHOULD appear as a drive letter within Windows; if not then we need to figure out why not.
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Old 11-01-2014, 11:39 PM   #5
carolinj
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It shows up in the explorer without a problem - it just doesn't pop up in calibre when I connect the reader. The only way to connect to it in calibre is via Connect/share - connect to folder. But then the Annotations plugin doesn't recognize it as a reader and I can't import annotations...
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Old 11-02-2014, 01:45 AM   #6
PeterT
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Could you follow these steps and post the log http://www.mobileread.com/forums/sho...d.php?t=118560
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Old 11-02-2014, 04:43 AM   #7
davidfor
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My bet is that the KoboTouch driver is disabled.
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Old 11-02-2014, 07:01 PM   #8
carolinj
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For some reason the calibre updates didn't really update the program and there was still an old version running on my pc. I completely uninstalled, installed calibre again and now the Kobo is recognized. The annotations plugin works now too.

Thanks for the help and sorry for wasting your time....

Cheers,
Carolin
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Old 11-02-2014, 07:40 PM   #9
PeterT
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Not to worry at all Glad it's working now.
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