Troubleshooting Changes in Amazon 'personal document' upload?

Popup · 11-05-2012, 07:58 AM

I've been using Calibre to convert various books into 'mobi' and then mailing them to my free.kindle.com address to add them as 'personal documents'. This has been working well for a long time, but today it appears not to be working!

I get an irate reply from Amazon saying that 'the following document could not be delivered', and it doesn't appear in the 'personal document' listing.

Is this a temporary glitch or a change in policy?

booklover6 · 11-05-2012, 08:11 AM

I am sure it is a temp glitch. I've had it happen before occasionally. I had Calibre send my news this morning, with no problem. I would suggest you convert mobi to mobi and try again.

Popup · 11-05-2012, 09:30 AM

Hmmm. I've tried again. (Downloaded the latest version of Calibre, and the Hunting of the Snark from Gutenberg.)
Still no luck.

Will try again tomorrow.

NiLuJe · 11-05-2012, 10:37 AM

@Popup: If you're sending anything remotely looking like it's KF8 (AZW3 or mobi new, sometimes even mobi both), that's what you'll get. This Amazon service still only supports 'old' mobi

.

Popup · 11-05-2012, 11:26 AM

Good call!

I did indeed reconfigure Calibre to use 'new mobi', as I assumed that would be best suited for the Paperwhite.

I'll try using 'old' setting.

Popup · 11-05-2012, 11:30 AM

And it works!

Thanks NiLuJe!

n808 · 11-06-2012, 11:57 AM

Hmm, I transferred all my books to my paperwhite via USB. About 30-40% have been classified as Personal Documents and have gotten the "Personal" banner. The rest have been classified as books.

Maybe I should start using the cloud instead, since the Paperwhite has less memory and will no longer fit all my books. Where is the option "new or old mobi"?

Blossom · 11-06-2012, 02:29 PM

Quote:

Originally Posted by n808

Hmm, I transferred all my books to my paperwhite via USB. About 30-40% have been classified as Personal Documents and have gotten the "Personal" banner. The rest have been classified as books.

Maybe I should start using the cloud instead, since the Paperwhite has less memory and will no longer fit all my books. Where is the option "new or old mobi"?

Under Mobi options in Calibre's conversion window. The banner happens if the book has a pdoc tag attach to it. I find it best to use the cloud because it backs up all my bookmarks, notes...etc to Amazon's server. I can then sync to other Kindle devices and pick up where I left off.

Robmonster · 11-07-2012, 06:20 AM

Can you configure Calibre to not include the PDOC flag, so that books sent via the Sned To Kindle do not have the Personal banner on them?

If so, are there any downsides to doing so?

R

booklover6 · 11-07-2012, 06:31 AM

I've been using USB to add books to my Paperwhite, too, as I don't want to expand my archive with personal docs (I have a separate account and device for those).

Yes you can set up Calibre to not add the personal docs tag. I'll look at Calibre later and post how, unless someone beats me to it.

NiLuJe · 11-07-2012, 07:50 AM

@Robmonster: No, Send To Kindle (I'm assuming you meant the e-mail delivery service/browser plugins) will *always* imply getting a PDOC, AFAIK.

If you meant Calibre's Send To device, then yes, check the mobi output settings, and make sure the pdoc tag is *NOT* part of the tags of your book(s).

n808 · 11-07-2012, 12:03 PM

Quote:

Originally Posted by Blossom

[...] I find it best to use the cloud because it backs up all my bookmarks, notes...etc to Amazon's server. I can then sync to other Kindle devices and pick up where I left off.

Have you run into a limit to how many / GB you can send to the cloud?

These don't show seem to up in the "cloud" accessed via https://www.amazon.com/clouddrive so I don't know how much space I have used...

Thanks!

n808 · 11-07-2012, 01:21 PM

Never mind, found the answer (and the books I have emailed so far) in Manage My Kindle on amazon.com. The limit is 5GB. Emailing is awfully slow, but calibre keeps going one by one... till it's done. Using Reading List to keep track of which I have emailed and not.

Blossom · 11-07-2012, 01:38 PM

Quote:

Originally Posted by n808

Never mind, found the answer (and the books I have emailed so far) in Manage My Kindle on amazon.com. The limit is 5GB. Emailing is awfully slow, but calibre keeps going one by one... till it's done. Using Reading List to keep track of which I have emailed and not.

I use Send to Kindle to upload mine it's one at a time but it's faster than email.

n808 · 11-07-2012, 02:01 PM

Quote:

Originally Posted by Blossom

I use Send to Kindle to upload mine it's one at a time but it's faster than email.

Now I am confused.. If you use "Send to Kindle", does it not just transfer directly via USB and not via (and therefore a copy in) the cloud?

11-05-2012, 07:58 AM	#1
Popup Connoisseur Posts: 77 Karma: 100000 Join Date: May 2011 Device: kindle3, paperwhite	Changes in Amazon 'personal document' upload? I've been using Calibre to convert various books into 'mobi' and then mailing them to my free.kindle.com address to add them as 'personal documents'. This has been working well for a long time, but today it appears not to be working! I get an irate reply from Amazon saying that 'the following document could not be delivered', and it doesn't appear in the 'personal document' listing. Is this a temporary glitch or a change in policy?

11-05-2012, 08:11 AM	#2
booklover6 Wizard Posts: 1,515 Karma: 1842136 Join Date: May 2008 Location: PA (USA) Device: Kindle PW & Touch, Kobo Glo & Mini, KFHD7, + kids' KF2, Lenovo 7"	I am sure it is a temp glitch. I've had it happen before occasionally. I had Calibre send my news this morning, with no problem. I would suggest you convert mobi to mobi and try again. __________________ Anne, Mom to 4 kids & 4 Parrots.

11-07-2012, 06:31 AM	#10
booklover6 Wizard Posts: 1,515 Karma: 1842136 Join Date: May 2008 Location: PA (USA) Device: Kindle PW & Touch, Kobo Glo & Mini, KFHD7, + kids' KF2, Lenovo 7"	I've been using USB to add books to my Paperwhite, too, as I don't want to expand my archive with personal docs (I have a separate account and device for those). Yes you can set up Calibre to not add the personal docs tag. I'll look at Calibre later and post how, unless someone beats me to it. __________________ Anne, Mom to 4 kids & 4 Parrots.

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11-05-2012, 09:30 AM	#3
Popup Connoisseur Posts: 77 Karma: 100000 Join Date: May 2011 Device: kindle3, paperwhite	Hmmm. I've tried again. (Downloaded the latest version of Calibre, and the Hunting of the Snark from Gutenberg.) Still no luck. Will try again tomorrow.

11-05-2012, 10:37 AM	#4
NiLuJe BLAM! Posts: 2,895 Karma: 2267781 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w & PW	@Popup: If you're sending anything remotely looking like it's KF8 (AZW3 or mobi new, sometimes even mobi both), that's what you'll get. This Amazon service still only supports 'old' mobi .

11-05-2012, 11:26 AM	#5
Popup Connoisseur Posts: 77 Karma: 100000 Join Date: May 2011 Device: kindle3, paperwhite	Good call! I did indeed reconfigure Calibre to use 'new mobi', as I assumed that would be best suited for the Paperwhite. I'll try using 'old' setting.

11-05-2012, 11:30 AM	#6
Popup Connoisseur Posts: 77 Karma: 100000 Join Date: May 2011 Device: kindle3, paperwhite	And it works! Thanks NiLuJe!

11-06-2012, 11:57 AM	#7
n808 Member Posts: 10 Karma: 10 Join Date: Jun 2011 Device: Kindle Paperwhite	Hmm, I transferred all my books to my paperwhite via USB. About 30-40% have been classified as Personal Documents and have gotten the "Personal" banner. The rest have been classified as books. Maybe I should start using the cloud instead, since the Paperwhite has less memory and will no longer fit all my books. Where is the option "new or old mobi"?

11-07-2012, 06:20 AM	#9
Robmonster Wizard! Posts: 57 Karma: 510200 Join Date: Nov 2011 Device: Kindle 4 and Paperwhite	Can you configure Calibre to not include the PDOC flag, so that books sent via the Sned To Kindle do not have the Personal banner on them? If so, are there any downsides to doing so? R

11-07-2012, 07:50 AM	#11
NiLuJe BLAM! Posts: 2,895 Karma: 2267781 Join Date: Jun 2010 Location: Paris, France Device: Kindle 2i, 3g, 4, 5w & PW	@Robmonster: No, Send To Kindle (I'm assuming you meant the e-mail delivery service/browser plugins) will always imply getting a PDOC, AFAIK. If you meant Calibre's Send To device, then yes, check the mobi output settings, and make sure the pdoc tag is NOT part of the tags of your book(s).

11-07-2012, 01:21 PM	#13
n808 Member Posts: 10 Karma: 10 Join Date: Jun 2011 Device: Kindle Paperwhite	Never mind, found the answer (and the books I have emailed so far) in Manage My Kindle on amazon.com. The limit is 5GB. Emailing is awfully slow, but calibre keeps going one by one... till it's done. Using Reading List to keep track of which I have emailed and not.


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