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Old 11-05-2014, 01:39 PM   #1
Rand Brittain
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Muse/Ocean preorders open

The store seems to be accepting preorders now, and there's an option to ship to the USA, so that's nice.

Getting the payment site to accept American debit cards seems to be another matter entirely.
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Old 11-05-2014, 02:07 PM   #2
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Old 11-05-2014, 02:49 PM   #3
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Nice indead

Don't you have a visa?
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Old 11-05-2014, 02:54 PM   #4
Rand Brittain
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I have a kind of card which supposedly should work, but keeps getting declined. I checked with my bank, who told me that they never received the request and that the problem is on the other end. I'd be interested to hear if any other Americans have been able to order!
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Old 11-05-2014, 03:42 PM   #5
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I have a kind of card which supposedly should work, but keeps getting declined. I checked with my bank, who told me that they never received the request and that the problem is on the other end. I'd be interested to hear if any other Americans have been able to order!
I tried and was declined.
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Old 11-05-2014, 04:05 PM   #6
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Payline will accept only visa or mastercard it seam.

Else, I guess it's worth telling bookeen this so they can look at it.
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Old 11-05-2014, 04:20 PM   #7
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Payline will accept only visa or mastercard it seam.

Else, I guess it's worth telling bookeen this so they can look at it.
There's at least one of those they aren't accepting, at least not for me.

I've sent a note to Bookeen; I'll keep you posted on what they say.
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Old 11-08-2014, 03:07 PM   #8
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Still no response from Bookeen. Has anybody else contacted them about this issue, or succeeded in placing an American preorder?
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Old 11-08-2014, 05:27 PM   #9
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Maybe you should try a message on the facbook page.
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Old 11-09-2014, 08:06 AM   #10
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Still no response from Bookeen. Has anybody else contacted them about this issue, or succeeded in placing an American preorder?
I complained on Twitter.
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Old 11-10-2014, 03:05 AM   #11
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I complained on Twitter.
I don't know if you'll get an answer before Wednesday. Tomorrow is a holiday in France and lots of companies will give their employees Monday off.
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Old 11-11-2014, 07:02 PM   #12
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I don't know if you'll get an answer before Wednesday. Tomorrow is a holiday in France and lots of companies will give their employees Monday off.
Well, someone from Bookeen is on Twitter so I complained again.
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Old 11-12-2014, 12:08 PM   #13
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The 8" Ocean certainly looks like an interesting device. What's the resolution?
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Old 11-12-2014, 01:32 PM   #14
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The 8" Ocean certainly looks like an interesting device. What's the resolution?
The full ocean description is on our wiki Cybook Ocean

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Old 11-12-2014, 01:33 PM   #15
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Thanks .
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