Paperwhite light not turning off - Page 3

Heifzilla · 10-19-2012, 03:50 AM

It has happened to my PW but it only happens when the magnet in the cover is near the device somehow and seems to "confuse" it. Otherwise I have not noticed any issues with the light staying on.

xendula · 10-19-2012, 08:40 AM

Quote:

Originally Posted by Heifzilla

It has happened to my PW but it only happens when the magnet in the cover is near the device somehow and seems to "confuse" it. Otherwise I have not noticed any issues with the light staying on.

Including when you fold the cover over all the way to hold the devices one-handed?

morrow · 10-20-2012, 12:13 AM

I also noticed this issue with mine paperwhite today, mainly because of this thread. However, I do not have the official paperwhite cover but a cheap one from ebay that is half inch bigger than the paperwhite, thus the magnet don't really line up.

Barty · 10-21-2012, 10:08 PM

This is odd. I plugged my pw into a wall charger and the light never went off. I pushed the power button, swiped to read, then pushed power again. Adsaver came on, but again light stayed on. Hmm.

Eta: I have no cover.

dgdsp123 · 10-23-2012, 09:18 AM

Last night my light never when off when I used the cover to put it to sleep. I ended up having to reset the kindle to make it behave properly. Now every time I put it to sleep I will want to check to see if the light went out!!

WT Sharpe · 10-23-2012, 01:47 PM

Quote:

Originally Posted by twowheels

A few days ago my KPW went to sleep mode by itself because I got distracted while reading and left it on. I returned to find the sleep mode image displayed, but the light still illuminated. I thought it was a bug, so I sent an e-mail to Amazon this morning reporting an issue with the firmware. This morning I noticed that the light isn't going off even when I close the cover [if I peek through the gap at the top I can see the LEDs illuminated] or press the power button. It stays illuminated for quite some time, whereas before I was fairly sure that it was turning off immediately.

Has anybody else experienced this behavior?

BTW, just tried a full reboot while typing this message and now it's acting as I'd expect.

You are not alone.

Quote:

Originally Posted by ElspethB

This happened to me for the first time today. Usually when I open the cover, I see the light turn on a split second later, but this morning I noticed it was already on. I put it into sleep mode, but the light remained on. It was only after a reboot that the light behaved normally. I hope this isn't a frequent occurrence.

I'm trying a reboot as I write this post.

Quote:

Originally Posted by solitarywolf

Possibly.... Yes. I'm guessing the magnet is causing an issue. Unless someone here can stay theirs has the light issue and not a magnetic cover?

I have the Amazon sleeve; no magnets anywhere, just a zipper. Here's what mine is doing:

(1) When I shut the device off, the light stays on for several minutes although I also see the screensaver image.

(2) When I plug in the charger, the light stays on for the entire duration of the charge.

(3) The light also stays on whenever the Paperwhite is connected to my computer via USB, but its behavior is normal otherwise.

I just finished the reboot and the situation is unchanged. I turned the unit off, and the light stayed on for 2 minutes. I had wondered if this "delayed-off" was a feature, but as others report that their units are turning off immediately, I suppose I'd better contact Amazon.

twowheels · 10-23-2012, 02:00 PM

Quote:

Originally Posted by WT Sharpe

I just finished the reboot and the situation is unchanged. I turned the unit off, and the light stayed on for 2 minutes. I had wondered if this "delayed-off" was a feature, but as others report that their units are turning off immediately, I suppose I'd better contact Amazon.

How did you reboot? Holding the power button, or using the restart option in the settings menu? I did the latter and haven't had a problem since.

WT Sharpe · 10-23-2012, 02:30 PM

Quote:

Originally Posted by twowheels

How did you reboot? Holding the power button, or using the restart option in the settings menu? I did the latter and haven't had a problem since.

I held the power button, but I'll give the settings menu a whirl and report back.

WT Sharpe · 10-23-2012, 02:37 PM

@twowheels: That did the trick. Thanks! Karma coming your way!

twowheels · 10-23-2012, 11:19 PM

Glad it helped!

Dc5e · 10-23-2012, 11:49 PM

I had this happen a few days ago. I forget what I was doing beforehand but I put it to sleep and noticed the light was on. I turned it back on and instead the light went off. I slept it again and the light turned on, so somehow it inverted itself. I turned it back on and went to adjust the light level (the light was off) and everything was back to normal once again. It worries me to think that the light could've stayed on while it was in its (non-magnetic) case!

Heifzilla · 10-24-2012, 04:59 AM

Quote:

Originally Posted by xendula

Including when you fold the cover over all the way to hold the devices one-handed?

Yup. It doesn't happen frequently that way, but it has happened. I have an Oberon cover that I added a magnet to in the cover pocket as I don't like the official Amazon cover very much but wanted the same functionality. Sometimes the magnet doesn't seem to "get through" all the leather, or the magnet doesn't exactly line up with the PW magnet, and the PW freaks out and goes off, stays on, turns off the light but leaves the book on the page (and I never have thought to try paging forward at that point so I don't know if it is still "on") and sometimes will leave the light on but will go to the screensaver. It's a quirk that I thought was just caused by my magnet hack, but apparently others are having similar issues with the official over as well?

This definitely affects battery life as well.

jehma · 10-24-2012, 10:18 AM

Quote:

Originally Posted by twowheels

Mine happened with the official magnetic cover. When it got into that state, even with the flap all of the way open (magnet as far away as possible), pressing the power button would go to the sleep screen, but not turn off the light. I don't think it's the magnetic cover.

This happened to me last night. I had the cover open and when I pressed the power button the Kindle would go to sleep but not turn off the light. It was fixed by a reboot.

I have no idea how it got into that state.

jswinden · 10-24-2012, 10:49 AM

Since Amazon just released a FW update for the Fire HD, maybe they will release one for the PW before too long. The PW certainly needs some issues addressed in the FW like this sleep issue and the font rendering inconsistencies. Unfortunately FW cannot address screen blotches and discolorations, but it can address some other issues.

astmario · 10-24-2012, 12:42 PM

It is essential that everybody who have this problem reports it to Amazon, they need to be aware of problem existence.

10-23-2012, 02:37 PM	#39
WT Sharpe Grand Muckity-Muck Posts: 26,704 Karma: 70664110 Join Date: Jun 2009 Location: Chesapeake, VA, USA Device: Kindles: Paperwhite/K-3/Touch, Sony PRS-600, iPod (audio books), iPad1	@twowheels: That did the trick. Thanks! Karma coming your way! __________________

10-24-2012, 10:49 AM	#44
jswinden Amateur Radio Posts: 3,936 Karma: 2506296 Join Date: Sep 2006 Location: USA Device: Kindle Touch, iPad 3, iPhone 5	Since Amazon just released a FW update for the Fire HD, maybe they will release one for the PW before too long. The PW certainly needs some issues addressed in the FW like this sleep issue and the font rendering inconsistencies. Unfortunately FW cannot address screen blotches and discolorations, but it can address some other issues. __________________ Jack Currently: Kindle Touch, iPhone 5, and iPad 3.

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10-19-2012, 03:50 AM	#31
Heifzilla Kinzilla Posts: 21 Karma: 10 Join Date: Dec 2010 Device: KK Wifi/PW Wifi	It has happened to my PW but it only happens when the magnet in the cover is near the device somehow and seems to "confuse" it. Otherwise I have not noticed any issues with the light staying on.

10-20-2012, 12:13 AM	#33
morrow Member Posts: 24 Karma: 473242 Join Date: Oct 2012 Device: K3/PW	I also noticed this issue with mine paperwhite today, mainly because of this thread. However, I do not have the official paperwhite cover but a cheap one from ebay that is half inch bigger than the paperwhite, thus the magnet don't really line up.

10-21-2012, 10:08 PM	#34
Barty Wizard Posts: 1,091 Karma: 2194177 Join Date: Sep 2010 Device: Kindle 3 graphite	This is odd. I plugged my pw into a wall charger and the light never went off. I pushed the power button, swiped to read, then pushed power again. Adsaver came on, but again light stayed on. Hmm. Eta: I have no cover.

10-23-2012, 09:18 AM	#35
dgdsp123 Junior Member Posts: 4 Karma: 10 Join Date: Oct 2012 Device: Kindle 4, Kindle PW	Last night my light never when off when I used the cover to put it to sleep. I ended up having to reset the kindle to make it behave properly. Now every time I put it to sleep I will want to check to see if the light went out!!

10-23-2012, 11:19 PM	#40
twowheels Guru Posts: 874 Karma: 6066059 Join Date: Nov 2010 Device: KPW/DX/iPad2/4S Past:Newton OMP >N120 >Palm3 >3c >iPAQ3850 >Droid >K3	Glad it helped!

10-23-2012, 11:49 PM	#41
Dc5e Member Posts: 20 Karma: 43546 Join Date: Oct 2012 Device: Kindle Paperwhite and Kindle 3	I had this happen a few days ago. I forget what I was doing beforehand but I put it to sleep and noticed the light was on. I turned it back on and instead the light went off. I slept it again and the light turned on, so somehow it inverted itself. I turned it back on and went to adjust the light level (the light was off) and everything was back to normal once again. It worries me to think that the light could've stayed on while it was in its (non-magnetic) case!

10-24-2012, 12:42 PM	#45
astmario Enthusiast Posts: 44 Karma: 496700 Join Date: Apr 2012 Location: Serbia, USA Device: Kindle Paperwhite	It is essential that everybody who have this problem reports it to Amazon, they need to be aware of problem existence.


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