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Old 05-17-2015, 04:03 PM   #1
Boruteczko
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Thumbs down Kobo Aura H2O is not waterproof...

or at least mine.
It's been advertised as completely waterproof, even submerged for 30 minutes underwater. My e-reader catches water under the port cover when is rinsed and it doesn't need to be upside down!
Can I RMA my device?
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Old 05-17-2015, 04:04 PM   #2
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Are you sure te port cover is properly closed?
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Old 05-17-2015, 04:40 PM   #3
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Of course! I've verified it a few times, furthermore each and every time it's been absolutely dust free.

Last edited by Boruteczko; 05-17-2015 at 05:23 PM.
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Old 05-17-2015, 06:26 PM   #4
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No point asking here. Get in touch with Kobo customer service and ask them.
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Old 05-18-2015, 12:12 AM   #5
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or at least mine.
Can I RMA my device?
Go ahead.
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Old 05-18-2015, 11:43 AM   #6
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May be the water get inside as you opened the port cover?

It's quite funny that you rinsed your Kobo... I have a H2O as well but if it gets dirty I would have wiped it clean rather than rinsing it...
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Old 05-18-2015, 08:31 PM   #7
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Originally Posted by Boruteczko View Post
or at least mine.
It's been advertised as completely waterproof, even submerged for 30 minutes underwater. My e-reader catches water under the port cover when is rinsed and it doesn't need to be upside down!
Can I RMA my device?
It's important to check if it's rated for static water or moving water. While it might be able to withstand being submerged for a period of time, the force of even a running faucet may be sufficient to compromise the water seals.
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Old 05-19-2015, 03:00 PM   #8
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Personally I wouldn't put mine under a running tap.
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Old 05-19-2015, 06:44 PM   #9
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As advertised "So if you drop it in the bath or accidentally spill a drink on it, your Kobo Aura H2O will still work like new. "

Both are instances of running/moving water. You should be able to rinse it under a gently running tap.
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Old 05-19-2015, 06:57 PM   #10
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My H2O is not waterproof either but that's because I opened it (and drilled a hole in the back), which ruins the glue which is the only thing holding the water back - how long would you trust glue to do that.

The cover is another weak point in that it's hard to tell whether it's closed properly. You can half-close it and never notice that it doesn't stick perfectly.

My recommendation is to use this device for reading, not for waterboarding.

If you must use it in the bathtub, avoid water anyhow, don't submerge it or if you happen to accidentally drop it into the water get it out immediately.

Don't rinse it either, what for? For cleaning it, even just breathing on it will give you enough moisture to get rid of fingerprints and such - using the microfiber that came with the reader or similar kind of soft cloth.
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Old 05-20-2015, 07:36 AM   #11
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I got mine specifically for reading near water, I.e bath, pool, beach. I'll still try to avoid splashes but they don't worry me tbh. I don't actually plan to dunk it in water.
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Old 05-20-2015, 09:23 AM   #12
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As advertised "So if you drop it in the bath or accidentally spill a drink on it, your Kobo Aura H2O will still work like new. "

Both are instances of running/moving water.
No it's not. Moving water vs. static water is more about pressure than motion. In other words, you might be able to submerge your H20 in a tub of water, but you can't swish it around because that increases pressure against the seals. Running it under a stream of water from a tap is similar.
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Old 05-20-2015, 05:49 PM   #13
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No it's not. Moving water vs. static water is more about pressure than motion. In other words, you might be able to submerge your H20 in a tub of water, but you can't swish it around because that increases pressure against the seals. Running it under a stream of water from a tap is similar.
So what you're saying is that reading with your H2O while white water rafting wouldn't be advisable?
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Old 05-21-2015, 12:39 AM   #14
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So what you're saying is that reading with your H2O while white water rafting wouldn't be advisable?
Not unless someone is videoing it for our amusement.
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Old 05-21-2015, 02:53 AM   #15
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No it's not. Moving water vs. static water is more about pressure than motion. In other words, you might be able to submerge your H20 in a tub of water, but you can't swish it around because that increases pressure against the seals. Running it under a stream of water from a tap is similar.
yes it is. If you drop it into the water, then the Kobo is moving relative to the water. Same difference. If you spill a drink on it, the drink is moving relative to the Kobo. Not static at all.
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