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Old 10-24-2012, 01:04 PM   #1
carpetmojo
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Kindle 4 PC non-responsive & pesky ....

I have a problem with my K4PC - I can't open it to use it as a reader, or see if purchases have arrived.
I can open my account OK , and I hit "Deliver to ..." but can't open the application itself.
[ This also means I can't Add stuff to my Calibre library, as any new buys have to go through K4PC - as far as I'm aware, anyway. That's a real bummer ...]

I am running XP(3) Home, dinosaur I know, but it was working fine at one time, and this is the only thing I've had trouble with so consistently.

I have had this twice before, and each time I've gone through Amazon Help, and - eventually - we've got one to "stick" and function.
The last time I "liaised" with Amazon, very recently, it took 6 uninstall /installs before one opened as it should. Until this, each new version would open a couple of times, then die.
The Amazon guys were mystified, as normally just one download does it.

This last one was OK for a few days, and I managed to catch up with importing books etc... but last night the damn thing packed up again ....

I just thought I'd ask if anyone has any ideas, before I try another ........ session of un/installs.

Is it possible it's the OS , and I need to finally upgrade ?
My malware/A-V etc.. shows no problems, and everything else works just fine.
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Old 10-24-2012, 01:07 PM   #2
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Have you looked at the folder "My Kindle Content" to see if the books were delivered even though you can't open the app?
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Old 10-24-2012, 01:19 PM   #3
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I've been running Kindle for PC on XP for a couple of years with no problems at all.
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Old 10-24-2012, 02:20 PM   #4
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Hi Gecko - yes, that side is always OK , they get into my account OK, but I then can't get into the appp to see, or read, or transfer it !
However, I have now (again!) uninstalled and re-installed a new one, and, naturally, it's working fine ..... And I've now got up to date again.

Watch this space, I think ! And I'll keep me fingies x-ed ......

Quote:
Originally Posted by susan_cassidy View Post
I've been running Kindle for PC on XP for a couple of years with no problems at all.
Yes, as did I, susan - it just seemed to pick on me, and decide to throw a wobbly for no reason I can find.
Wish it would pick on someone else ! (Not you, of course ... )

Anyway, I live in hope - at least, I try to !
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Old 10-24-2012, 02:52 PM   #5
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Quote:
Originally Posted by carpetmojo View Post
Hi Gecko - yes, that side is always OK , they get into my account OK, but I then can't get into the appp to see, or read, or transfer it !
However, I have now (again!) uninstalled and re-installed a new one, and, naturally, it's working fine ..... And I've now got up to date again.

Watch this space, I think ! And I'll keep me fingies x-ed ......



Yes, as did I, susan - it just seemed to pick on me, and decide to throw a wobbly for no reason I can find.
Wish it would pick on someone else ! (Not you, of course ... )

Anyway, I live in hope - at least, I try to !
When XP starts acting like this it's usually a corrupted O/S sometimes you can repair it but most of the times with XP a reinstall is in order but before I do anything drastic like that I would uninstall the program, then clean out the temp folders and anything in app data that is from Amazon. I would then go through the registry or if you feel comfortable enough you can use a registry cleaner one that let's you select what to clean. Another you could clean out is the Prefetch folder. In case it's something related to it. I can't tell you how many times I had to do this with certain programs when I was using XP.

You will need to redownload any books after this.

Last edited by Blossom; 10-24-2012 at 02:56 PM.
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Old 10-24-2012, 03:14 PM   #6
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If the books are in the "My Kindle Content" folder you can add them to calibre using the regular Add books option. That's how I always handle Amazon books.
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Old 10-25-2012, 05:52 AM   #7
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No, died again, but after I managed to move some purchases into Calibre - but as soon as I bought another, down it went.
So I'm gonna try de=registering and re-registering, see if that helps.
It's seems to me obviously something from Kindle that's doing this, but what I don't know.
And Registry cleaning, not that I know what that is, sounds fairly tricky, to Mr TechDunce here, but I'd have a go. I'll Google it !
And, Gecko, thanks, but that is what I do too, but the problem is that because K4PC isn't opening, it's not (presumably) recieving any new purchases, so when I hit "Add", there are no additions there that have been passed on.
When I un/reinstall they mysteriously drift across and there they are - then K4PC seems to get tired and relapse !

But will attack it later today .....

Mumble, mumble. mumble .....................
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