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Old 09-24-2012, 08:09 PM   #1
RolandD
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Problems with Goodreads?

Is anyone else having problems accessing Goodreads? I've been unable to get it to load for several days, even when I try to get to it through Facebook. I'm using an HP netbook, Windows 7 starter, and Chrome.
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Old 09-24-2012, 08:14 PM   #2
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I was just on it. And have been all weekend. Got a couple of "time out" errors, but that was it...
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Old 09-24-2012, 08:15 PM   #3
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No, I actually have the GR homepage up right now. Have you tried clearing your cache?
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Old 09-24-2012, 08:58 PM   #4
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The problem seems to be limited to my netbook. I'll try clearing the cache.
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Old 09-24-2012, 09:20 PM   #5
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The problem seems to be limited to my netbook. I'll try clearing the cache.
Didn't help. Anyone else got any ideas?
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Old 09-24-2012, 11:08 PM   #6
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1. Try a different browser.

2. Try a different computer (or phone or tablet)

3. Press the Start button, and then type 'cmd' into the search panel. Once opened, type "ping 216.74.34.10" (without the quotation marks). What does it say?
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Old 09-25-2012, 12:51 AM   #7
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What error are you getting?
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Old 09-25-2012, 01:40 AM   #8
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I used the site and the iPad app with no problems.
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Old 09-25-2012, 01:45 AM   #9
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Quote:
Originally Posted by Moriarty's View Post
1. Try a different browser.

2. Try a different computer (or phone or tablet)

3. Press the Start button, and then type 'cmd' into the search panel. Once opened, type "ping 216.74.34.10" (without the quotation marks). What does it say?
1. I'm sure it's a problem with Chrome, it loaded fine in IE.

2. I did with no problems.

3. Ping was a little slow, but no timeout.

Quote:
Originally Posted by taustin View Post
What error are you getting?
That's the thing, there is no error. It just keeps trying to load. The little icon keeps spinning for as long as I leave it, overnight even.
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Old 09-25-2012, 02:38 AM   #10
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Try re-installing Chrome.
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Old 09-25-2012, 03:32 AM   #11
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Quote:
Originally Posted by RolandD View Post
1. I'm sure it's a problem with Chrome, it loaded fine in IE.

2. I did with no problems.

3. Ping was a little slow, but no timeout.



That's the thing, there is no error. It just keeps trying to load. The little icon keeps spinning for as long as I leave it, overnight even.
Chrome sometimes does that to me on other sites I find refreshing the page fixes it most of the time.
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Old 09-25-2012, 04:36 AM   #12
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I had forgotten to try the first thing you should always do when having computer problems.

I rebooted and it's fine now.
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Old 09-25-2012, 12:15 PM   #13
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Originally Posted by yusha View Post
When someone clicks on the "Reading" section of my page, it shows another person's reading list and redirects them to another person's profile. I've deleted and relinked it a few times but it keeps going to someone named Sarah's page. Any clues about why this is happening?
On the Goodreads group page, you'll see three official groups. Join the "Goodreads Feedback Group" and post your question in the "Bugs" section. Alternately, you can scroll to the bottom of any Goodreads page, click "help", then "contact us" in the list of links on the right of the "help" page.
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Old 09-25-2012, 12:26 PM   #14
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Didn't help. Anyone else got any ideas?
You _may_ have a virus. I had a strange one that only affected my google search in Firefox...redirecting my links to other sites, something like that might be going on.

Microsoft Security Essentials was the only thing I found (after trying several) that found and removed it. At as far as I can tell...I've not had the problem since running it and it did find a few things.
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Old 09-25-2012, 12:27 PM   #15
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I had forgotten to try the first thing you should always do when having computer problems.

I rebooted and it's fine now.
Oh....never mind....but still good advice.
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