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Old 09-04-2016, 06:53 PM   #1
hawaii50
Junior Member
hawaii50 began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Sep 2016
Device: Kindle Fire HD 8
Calibre 2.66 error communicatiing with Fire HD 8 - did in previous versions

Title says it all. The newest version of Calibre no longer communicates with my Fire HD 8. I've tried mutilple cables also. Windows 10 64bit

This is what is shows under details:
Spoiler:

calibre, version 2.66.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

________________________________________

This is the debug log:

calibre Debug log
calibre 2.66 embedded-python: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Successfully initialized third party plugins: DeDRM (6, 0, 8) && Goodreads Sync (1, 9, 0) && Clean Metadata (0, 0, 6)
devicePixelRatio: 1.0
logicalDpi: 96.0 x 96.0
physicalDpi: 100.861627907 x 100.55257732
Starting up...
HttpHelper::__init__: proxy=None
Job: 1 Set library information started
DeviceJob: 1 Set library information done, calling callback
DeviceJob: 1 Set library information callback returned
Job: 2 Get device informationJob: started1
Set library information finished
No details available.
DeviceJob: 2 Get device information done, calling callback
DeviceJob: 2 Get device information callback returned
Job: 3 Set library information started
DeviceJob: 3 Set library information done, calling callback
DeviceJob: 3 Set library information callback returned
Job: 4 Get list of books on device started
MTP: Loading filesystem metadata...
MTP: Ignored object: Music
MTP: Ignored object: Ringtones
MTP: Ignored object: Alarms
MTP: Ignored object: Notifications
MTP: Ignored object: Pictures
MTP: Ignored object: Movies
MTP: Ignored object: DCIM
MTP: Ignored object: Android/media
MTP: Ignored object: Android/data/com.amazon.device.backup
MTP: Ignored object: Android/data/com.amazon.photos
MTP: Ignored object: Android/data/com.amazon.avod
MTP: Ignored object: Android/data/com.amazon.ags.app
MTP: Ignored object: Android/data/com.amazon.venezia
MTP: Ignored object: Android/data/com.amazon.windowshop
MTP: Ignored object: Android/data/com.amazon.securitysyncclient
MTP: Ignored object: Android/data/com.amazon.device.software.ota
MTP: Ignored object: Android/data/com.amazon.firelauncher
MTP: Ignored object: Android/data/amazon
MTP: Ignored object: Android/data/com.amazon.mp3
MTP: Ignored object: Android/data/com.amazon.zico
MTP: Ignored object: Android/data/com.facebook.katana
MTP: Ignored object: Android/data/com.andrewshu.android.reddit
MTP: Ignored object: Android/data/com.sirma.mobile.bible.android
MTP: Ignored object: Android/data/com.amazon.geo.client.maps
MTP: Ignored object: Android/data/com.hulu.plus
MTP: Ignored object: Android/data/com.amazon.storm.lightning.client.aosp
MTP: Ignored object: Android/data/com.clearchannel.iheartradio.controller
MTP: Ignored object: Android/data/com.amazon.mw
MTP: Ignored object: Android/data/com.amazon.readynowcore
MTP: Ignored object: Android/data/com.hearst.android.wlwt
MTP: Ignored object: Android/data/com.twitter.android
MTP: Ignored object: Android/data/com.hillsmobile.v2048
MTP: Ignored object: Android/data/com.audubon.mobile.android
MTP: Ignored object: Android/data/com.audible.application.store
MTP: Ignored object: Android/data/com.amazon.weather
Job: 2 Get device information finished
No details available.
Job: 3 Set library information finished
No details available.
MTP: Filesystem metadata loaded in 2.933 seconds (3234 objects)
DeviceJob: 4 Get list of books on device done, calling callback
Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


DeviceJob: 4 Get list of books on device callback returned
Job: 4 Get list of books on device finished
Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 216, in books
File "site-packages\calibre\devices\mtp\driver.py", line 188, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 178, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 149, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 35, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 439, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error


Started up in 22.23 seconds with 476 books

________________________________________

Any help would be appreciated

Last edited by theducks; 09-04-2016 at 08:07 PM. Reason: please, Always wrap in Spoilers
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