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Old 10-01-2012, 08:21 PM   #1
osmith
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Mom gave me her reader

I have a Sony reader that I use often. My kids have started using it a ton too so my mother gave me hers which she doesn't use. When I connected it to my computer and tried to transfer a book from my library onto the "new" reader I got the message "This eBook cannot be transferred because the Reader is authorized to another user". Ho do I get past this? Do I need some sort of user information from my mother? Do I need to re-register it? Any help would be appreciated.
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Old 10-01-2012, 09:06 PM   #2
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Originally Posted by osmith View Post
I have a Sony reader that I use often. My kids have started using it a ton too so my mother gave me hers which she doesn't use. When I connected it to my computer and tried to transfer a book from my library onto the "new" reader I got the message "This eBook cannot be transferred because the Reader is authorized to another user". Ho do I get past this? Do I need some sort of user information from my mother? Do I need to re-register it? Any help would be appreciated.
Easiest is to get your mother to deauthorise then authorise it to your account... if you can't get it deauthorised then a factory reset will do the same thing and just authorise to your account...
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Old 10-02-2012, 02:46 AM   #3
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Or you could google Apprentice Alf to learn ways of dealing with the DRM defilement which is causing the problem.
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Old 10-02-2012, 08:37 PM   #4
osmith
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How does she deauthorize it and authorize it to my account? She's even less computer savvy than I am (and that's saying something)
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Old 10-03-2012, 09:04 AM   #5
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Just do a factory reset and everything currently on the reader will be wiped including her registration. Then you can start from scratch as it you had bought a new unit....
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Old 10-05-2012, 07:29 AM   #6
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Excellent. That worked. Thanks for your help!
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