|12-26-2012, 04:57 AM||#1|
Join Date: Dec 2012
Device: Kindle Touch
kindle touch screen stuck
ps:it was hidden under my blanket on my bed and without knowing that it was there,i hopped knee first and heard a slight crack sound..from then on it was stuck on that fateful page..any help is appreciated
|12-26-2012, 05:20 AM||#3|
Join Date: Apr 2009
Location: Edinburgh, Scotland
Device: Kindle 3
Several people here (including me) have reported the same problem at various time. It usually turns out to be a broken substratum, which is non-repairable. You might trying contacting Kindle support and asking if they can replace the device, but there's no reason why they should. I was lucky - they replaced mine even though it was out of warranty, but don't count on that in your case.
Currently reading: Why Was Queen Victoria Such a Prude? (David Haviland); Payment Deferred (C.S. Forester)
|12-26-2012, 05:21 AM||#4|
Join Date: Nov 2006
Device: Kindle Touch, PW, Fire HD, iPad 3, iPhone 4, Samsung Tab 2 7 + More
You've undoubtedly broken the screen substrate - the thin layer of glass that's underneath the outer plastic screen. Phone Kindle CS - this is NOT a warranty repair, but there are many stories of them being nice and offering people either free or heavily-discounted replacements.
Currently proofreading The Poison Belt, by Sir Arthur Conan Doyle.
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