Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Barnes & Noble NOOK

Notices

Reply
 
Thread Tools Search this Thread
Old 08-26-2012, 10:00 PM   #1
ragoofy0603
Junior Member
ragoofy0603 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Aug 2012
Device: NST w/ Glow
Simple Touch Glow will not load from library

Hi All, after searching I did not find anyone else experiencing the problem I am.

My husband purchased a Simple Touch Glow for me today as a gift, and after registering, it will not download anything from my existing library (>200 books), although it downloaded a new purchase with no problems. Chatting with tech support they told me that this is a 'known issue' and will be fixed soon.

Having to resort to my old Nook or the Nook app on my phone to access content I already paid for defeats the purpose of this gift and I'm on the verge of returning this and moving to Kindle.

Has anyone else experienced this with their Simple Touch?

Thanks,
Alison
ragoofy0603 is offline   Reply With Quote
Old 08-26-2012, 10:29 PM   #2
TimW
Guru
TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.TimW ought to be getting tired of karma fortunes by now.
 
TimW's Avatar
 
Posts: 929
Karma: 6553062
Join Date: May 2011
Location: Southeastern Kentucky
Device: KFHD8.9, KK3G, KPW1, Sony PRST1, Sony PRS350, iPod Touch 5G
Quote:
Originally Posted by ragoofy0603 View Post
Hi All, after searching I did not find anyone else experiencing the problem I am.

My husband purchased a Simple Touch Glow for me today as a gift, and after registering, it will not download anything from my existing library (>200 books), although it downloaded a new purchase with no problems. Chatting with tech support they told me that this is a 'known issue' and will be fixed soon.

Having to resort to my old Nook or the Nook app on my phone to access content I already paid for defeats the purpose of this gift and I'm on the verge of returning this and moving to Kindle.

Has anyone else experienced this with their Simple Touch?

Thanks,
Alison
The first report was about a week ago. It appears to be only the NST/NSTG that's affected. B&N appears to be working on it.
TimW is offline   Reply With Quote
 
Advertisement
Old 08-26-2012, 10:32 PM   #3
ragoofy0603
Junior Member
ragoofy0603 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Aug 2012
Device: NST w/ Glow
My husband was able to get around this by loading some of my previously purchased books to the Nook through the Nook PC program. Glad that it worked but still extremely frustrated with B&N.
ragoofy0603 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
calibre isn't detecting new nook simple touch with glow light Tarry Devices 12 01-25-2014 01:44 PM
Nook Nook Touch Glow albaran Autres liseuses 5 09-20-2012 10:59 AM
Kobo touch won't load side-loaded books in the library... meagicano Kobo Reader 19 12-21-2011 11:47 PM
ConsumerReport: E-book readers: Nook Simple Touch tops Kindle Touch afv011 Barnes & Noble NOOK 4 11-22-2011 04:39 PM
Kindle 3, Nook Simple Touch, Kobo Touch and Libra Pro Touch jbcohen Which one should I buy? 4 06-18-2011 08:58 PM


All times are GMT -4. The time now is 04:09 AM.


MobileRead.com is a privately owned, operated and funded community.