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Old 08-01-2013, 04:29 AM   #1
frankyddog
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Device: Sony PRS-T2
Syncing Problem

Hi Guys
My wife lost her Sony e Reader on e recent trip. We bought a new reader Sony TRS 2 and after syncing her library in Calibre all the books show an error when we try to open them saying they are protected by DRM.
Can anybody help me overcome this problem please.
Cheers and thanks.
Philip
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Old 08-01-2013, 06:31 PM   #2
filmo
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You must log into Sony store and register your reader with same account information as used on last reader. Sony uses Adobe Digital Editions DRM and you can have up to 6 devices on the same account. To register number 7 must remove one device from your account. Any books bought from Sony should auto sync with Sony store and added to your reader once it is registered to your Sony account. For books bought from other sources as ADE Epub they are uploaded using Adobe Digital Editions Home Software on your computer to your reader. This adds your account info to your ADE Epub book so it can be read on your registered reader.

Calibre works best with DRM free books.
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Old 08-03-2013, 12:09 AM   #3
frankyddog
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Hey Filmo,
Thanks a million mate. That worked really well managed to get all books synced except 2 new books which were bought and added to the library and new reader which worked properly but now those two books are giving me the same error message. Streuth!!
If you have any further suggestions they would be greatly appreciated.
Thanks again for your help.
Cheers
frankyddog
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Old 08-03-2013, 03:10 AM   #4
Shopaholic
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It sounds like you now have two Sony accounts. You need to only have one so that all books will go on any reader from Sony you ever have. You don't need a new account per reader. When you buy a new reader you just authorize that device to your existing account and you can put whichever of your books on it without problem.
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Old 08-03-2013, 12:57 PM   #5
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If you mistakenly registered your new reader to a new different account call Sony help line and maybe they can change those 2 books to your old account.
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Old 08-11-2013, 06:51 PM   #6
frankyddog
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PRS-2 Syncing problem

Hi Guys,

Once again many thanks for your suggestions and help. Will keep trying to get on to the Sony help line. Lotof time spent on hold.
Will keep you informed as to how I go.
Once again many thanks.
Cheers

frankyddog
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