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Old 07-21-2012, 10:21 AM   #1
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Exclamation Bricked K3? Comments please...

Hi Everyone,
first off, I have searched the forum, and while I was able to find quite a bit of stuff on the subject of bricked K3s, I could not find the definitive answer (perhaps none exists...). Anyway, I have a two and a half year old K3 3G, and recently I started to hear something rattling inside it. Foolishly I ignored this, and a while later (~couple of months) my poor K3 locked up. I popped it open and 6(!) screws fell out, they were securing the PCB. I assume one or more of them had caused a short. I screwed them back in, but my K3 did not recover. Here is a summary:
  • K3 is frozen.
  • GUI will not respond.
  • Occasionally it will reboot of it's own accord, currently it is doing it every few minutes. It can go days without spontaneous reboots though.
  • When it does boot to the main menu, it is usable for a few minutes or seconds, until it freezes again.
  • Tried to reset the device (hold power switch for ~20secs), didn't help, device will usually not respond to the reset other than the led goes out.
  • Enter+Reset boot to the menu with "Export filing system to USB" does work, (provided I catch the system at the right point in it's spontaneous boot loop), but I don't know what to do here.
  • Volume '-'+Reset to boot to the low level USB "SE Blank Ringo", also works (also provided I catch the system at the right point in it's spontaneous boot loop), also I don't know what to do here. Even in this mode, it spontaneously disconnects and reconnects from Windows every few minutes.
  • Tried a factory reset, made no difference.
  • Talked to Amazon, they only want to replace it for $$.

Even if I could do one of the reflashing methods I see talked about here, where can I get an image to reflash? The Kindle firmware files supplied by Amazon seem to only be incremental. I asked the Amazon support people for a suitable image, but, as I say, they only want to replace it.

Any suggestions/comments? Given that a short probably occurred, am I looking at a real hardware fault? Or can it be rescued?
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Old 07-21-2012, 10:37 AM   #2
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It seems unlikely that all six screws spontaneously came loose unless often exposed to extreme vibration. Even so, there should be a lot of friction keeping the screws from turning. More likely they were never tightened the last time somebody had them out.

Last edited by geekmaster; 07-21-2012 at 10:57 AM.
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Old 07-21-2012, 10:39 AM   #3
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If a short occurred, the Kindle is probably physically damaged. I have to agree with GM that it's vanishingly unlikely that 6 screws would come out of their own accord, without any human intervention.

I'd recommend you to take Amazon up on their offer of a replacement; they're generally extremely generous in these cases.
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Old 07-21-2012, 11:19 AM   #4
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Thanks for replies,
I certainly never had them out (I had to buy a pry-tool recently in eBay to open it), I had heard rattling before (now and again), but it had always stopped after a while, possibly one or the other screw getting jammed into some tight spot, only to free up weeks/months later? Possibly they were not correctly tightened from the start?
Anyway, I will probably go with a replacement, it's cheaper than buying a new one. I had hoped that given that the unit starts up, that the short had possibly only caused corruption of the flash memory somewhere, and a re-flashing of the whole unit might fix it.
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