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Old 08-04-2012, 07:47 PM   #1
fulltimer
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Broke The Screen on My Fire Today

My Fire has never been out of the Marware case since I got it but today it slipped out of my hand and landed face down with the cover open.

The snap was loud and when I picked it up saw the gorilla glass had shattered. It still starts and I can still use it but the shards of glass are a problem.

I called Kindle support and they said they would replace it for $100 exchange.

I looked online and found a replacement screen here for $34.99.
Kindle Fire Glass and Digitizer Assembly

Fortunately, I have the Square Trade Warranty and contacted them and will have a replacement here by Wednesday.

Gonna be a long weekend.






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Old 08-04-2012, 08:29 PM   #2
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Square Trade to the rescue

There's something to be said for raised bezels, like B&N uses for their tablets.

Nook Tablet vs Kindle Fire Drop Test -- face down drop @ 4:00

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Old 08-04-2012, 09:38 PM   #3
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The Marware cover has raised tabs that extend past the face almost a quarter of an inch and are padded to absorb shock when dropped.

The device fell straight down and landed flat on the floor on those padded tabs.

I was surprised that it shattered.

And yes, Square Trade to the rescue. I had forgotten I had purchased it and almost ordered the replacement screen before remembering.



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Old 08-05-2012, 09:17 PM   #4
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Since we are on the subject...I broke the screen on mine and bought that $35 replacement glass. I followed a youtube video (http://www.youtube.com/watch?v=2XkxGEFfPyE) and think I did a pretty good job, besides breaking the antenna cable, but isn't that just for wi-fi..? I can replace that later.

When I turned the Kindle Fire back on, it started up like a charm and my glass was gorgeous. HOWEVER...I slide my finger to unlock the Fire and it was unresponsive. I don't know what I did to make the "touch" part of the touchscreen not work. I opened it back up and everything is connected...except for that stupid antenna cable that I broke.

Can anyone tell me if that antenna cable breaking has anything to do with the Kindle no longer responding to my touch?
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Old 08-06-2012, 12:58 AM   #5
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Quote:
Originally Posted by ladderten1551 View Post
Since we are on the subject...I broke the screen on mine and bought that $35 replacement glass. I followed a youtube video (http://www.youtube.com/watch?v=2XkxGEFfPyE) and think I did a pretty good job, besides breaking the antenna cable, but isn't that just for wi-fi..? I can replace that later.

When I turned the Kindle Fire back on, it started up like a charm and my glass was gorgeous. HOWEVER...I slide my finger to unlock the Fire and it was unresponsive. I don't know what I did to make the "touch" part of the touchscreen not work. I opened it back up and everything is connected...except for that stupid antenna cable that I broke.

Can anyone tell me if that antenna cable breaking has anything to do with the Kindle no longer responding to my touch?
It could be a bad digitizer itself. You might want to try and see if putting the original screen lets you touch just to make sure.
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Old 08-06-2012, 08:30 PM   #6
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Oddly enough, I turned it back on today and the screen was working perfectly. Now...due to my carelessness...the antenna cable broke while I was putting it back together. It seems like an easy fix, but where do I find an antenna cable?
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Old 08-07-2012, 11:54 PM   #7
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On the order that Square Trade entered for my replacement Fire it was for a used Kindle but Amazon sent me a new one instead.

I suppose they were all out of used or reconditioned Kindle Fires.

It came today, a full day sooner than it was promised.

You just can't beat Square Trade and Amazon for service.



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Old 08-10-2012, 05:55 PM   #8
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Originally Posted by fulltimer View Post
You just can't beat Square Trade and Amazon for service.
I can wholeheartedly agree with the Amazon/Kindle service. I haven't had the opprtunity, yet, to go the Square Trade route. *Knocks on wood*
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