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Old 06-25-2012, 05:01 PM   #1
JimmyG
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How can I fix my dictionary problem

I just updated the software on my Kindle Touch. I have two dictionaries, the ones that came with the Kindle. They are still there. But...when I try to look up a word, I'm told there's no dictionary. When go to settings, set dictionary, it also tells me I have no dictionaries. How do I fix this? Thanks.
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Old 06-25-2012, 06:54 PM   #2
tomsem
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I saw this very thing on my mom's new KT after we updated it to 5.1 during a visit, but was not able to resolve it before I had to leave.

Things I'd try:
- go into Settings, Device Options, Dictionaries and set the 'other' dictionary as default for English (if this works, set it back to the 'original' default if desired)
- restart
- archive the dictionaries, re-download from archive, check Settings again.
- call Amazon CS...

My KT (recently purchased and updated at about the same time as my mom's) does not have this problem. But I spent several hours to replicate the content that was on my previous KT, probably did a restart along the way, and so the problem—if I ever had it—may have fixed itself somehow. I'll check with my mom to see if it is working now for her.
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Old 06-25-2012, 07:31 PM   #3
JimmyG
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I archived one of the dictionaries, then downloaded it again. Went to settings, and both dictionaries were there. Thanks for taking the time to help.
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Old 06-26-2012, 08:31 AM   #4
HarryT
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Quote:
Originally Posted by JimmyG View Post
I archived one of the dictionaries, then downloaded it again. Went to settings, and both dictionaries were there. Thanks for taking the time to help.
It seems to be quite a common issue. Same thing happened to me when I upgraded from firmware 5.0.4 to 5.1 (and I solved it the same way that you did).
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Old 06-26-2012, 03:54 PM   #5
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Good to know there's a relatively simple solution.
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