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Old 11-02-2012, 04:38 AM   #1
vvilmos
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usb connection problem

After upgrading to 1.8 (or just a coincidence?) my m92
is not recognized as a USB device. The dialog does not pop
up, and the reader is only charging.
However the internal flash and the SD are accessible from the reader
but not from the PC.
I have tried with 2 computers and with another usb cable but same result.
Any idea?
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Old 11-02-2012, 04:49 AM   #2
Knorke
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In my case (with Version 1.8.20121101) USB connection works fine.
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Old 11-02-2012, 05:21 AM   #3
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Quote:
Originally Posted by vvilmos View Post
After upgrading to 1.8 (or just a coincidence?) my m92
is not recognized as a USB device. The dialog does not pop
up, and the reader is only charging.
However the internal flash and the SD are accessible from the reader
but not from the PC.
I have tried with 2 computers and with another usb cable but same result.
Any idea?
It is rather coincidence, but try to install the 20120309 and then test the USB connectivity. Also please make sure the M92 is the only one connected device to this time - no smartphones, cameras etc. on USB.
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Old 11-02-2012, 06:07 AM   #4
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Quote:
Originally Posted by Booxtor View Post
It is rather coincidence, but try to install the 20120309 and then test the USB connectivity. Also please make sure the M92 is the only one connected device to this time - no smartphones, cameras etc. on USB.
I have tried it just now but no success

The usb problem could be older because I usually load
the books directly on the SD from PC.

Do you have other suggestion, or it could be a hardware problem
(maybe the USB contacts).

Thank you.
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Old 11-02-2012, 06:18 AM   #5
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Quote:
Originally Posted by vvilmos View Post
I have tried it just now but no success

The usb problem could be older because I usually load
the books directly on the SD from PC.

Do you have other suggestion, or it could be a hardware problem
(maybe the USB contacts).

Thank you.
I would recommend you to contact your store and ask for inspection and repair (if there is a malfunction). It would be a warranty case.

Last edited by Booxtor; 11-02-2012 at 06:24 AM.
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Old 11-02-2012, 08:05 AM   #6
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Quote:
Originally Posted by vvilmos View Post
Do you have other suggestion, or it could be a hardware problem
(maybe the USB contacts).
Did you tried also different USB cables? Also make sure, the USB plug really fully fits in the reader. One ussualy oversees it, but connectors are in sort of rectangular "ditch", which might be too narrow for certain USB plugs (no-one confirmed any existing one, so far...).

There is similar "issue" with headphone plug. Certain plugs are too thick to be fully inserted. Some users experienced only one channel to work. Using extension cable or different headphones (with narroved plug) solved the "problem".

Just an idea, to try before sending it to for the repair...
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Old 11-02-2012, 08:17 AM   #7
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Ok, solved, it was my fault:
I did not use the USB cable lately, preferring to transfer the books
via SD. So, I forgot that unlike the kindle (which I use for nontechnical documents), the USB cable must be inserted when the reader is ON.
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