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Old 06-11-2012, 12:49 PM   #1
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Smile Simon & Schuster surprised me.

I was considering purchasing a book from Barnes & Noble on my Nook. I was sure that I had read the previous book in the series several years ago on my PDA (LIT format). I wanted to look through it to refresh my memory of the storyline. I used to buy LIT format books from various sources. When my PDA died and I switched to epub books, I liberated all my LIT books and loaded them into Calibre (or so I thought). However, when I looked for that particular book, it was not there.

I checked my Fictionwise account and did not see the book, so I went to Simon & Schuster. I hadn't logged on to my account there for several years. However, there was the book I was looking for with a link to download to Adobe Digital Editions. So I downloaded the epub version, and I was good to go.

I must say that I was pleasantly surprised. With all the bad press that publishers are getting these days, it was nice to have something good happen.
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Old 06-11-2012, 02:35 PM   #2
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Well once you purchase a book, it is supposed to stay on your account so it does not strike me as a big deal that it was still there.
However if it made your day then good
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Old 06-11-2012, 03:08 PM   #3
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I'll have to keep this in mind for future purposes. It is nice to have a backup at the site where you buy a book. Some stores I frequent limit downloads by limiting the total # or setting a time limit on downloads.
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Old 06-11-2012, 03:22 PM   #4
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Well once you purchase a book, it is supposed to stay on your account so it does not strike me as a big deal that it was still there.
The point though is that S&S updated everyones books to ePub when they dumped other formats (they actually did this a couple of years ago). Most others haven't done that.


As for a book staying on your account. I wouldn't ever count on that as 100% as it's bitten people more than once.
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Old 06-11-2012, 03:32 PM   #5
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As for a book staying on your account. I wouldn't ever count on that as 100% as it's bitten people more than once.
I would consider it standard for books to stay on your account so anything less is a letdown. But I guess letdowns are common in this business.
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Old 06-12-2012, 08:53 AM   #6
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I never depend on a seller to store my books for me. I always backup my purchases. Somehow I let this one book fall through the crack. Out of all the places that I bought books in LIT format, this is the only time I was able to get a new copy in epub. I purchased LIT format books from several different places.

Fictionwise: They will let me download my books in LIT format only.

Amazon: They won't even acknowledge that I bought books in LIT format. The books I bought from them don't even show in my account.

Harper-Collins: They don't even have customer accounts anymore. My books are gone from there.

That's why I was so surprised that Simon & Schuster had my books and let me download an epub file.
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Old 06-12-2012, 05:32 PM   #7
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Fictionwise and Random House parted ways a while back, and I was unable to download the Random House books I had purchased a few months prior.

Neither Fictionwise nor Random House would provide me with the ebooks, and I learned a valuable and very expensive lesson about downloading and backing up books immediately after purchase.
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Old 06-13-2012, 06:39 AM   #8
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I would consider it standard for books to stay on your account so anything less is a letdown. But I guess letdowns are common in this business.
Relying on someone else to store your books for you is foolish in the extreme, IMHO. Once you've bought a book, the person who has to take responsibility for it is you.
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Old 06-13-2012, 06:40 AM   #9
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Amazon: They won't even acknowledge that I bought books in LIT format. The books I bought from them don't even show in my account.
It's news to me that Amazon have EVER sold LIT-format books. When did they do so?
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Old 06-13-2012, 07:05 AM   #10
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It's news to me that Amazon have EVER sold LIT-format books. When did they do so?
Back in 2005/6 if I remember right, up to just after the time they bought mobi.

There was a mini uproar as you only had a couple of months to download everything.
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Old 06-13-2012, 07:18 AM   #11
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Back in 2005/6 if I remember right, up to just after the time they bought mobi.

There was a mini uproar as you only had a couple of months to download everything.
Thanks. I don't remember that. I remember them selling PDF-format books, but not LIT.
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Old 06-14-2012, 08:25 AM   #12
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It should be standard for obsolete files to be freely replaceable since DRM attempts to prevent folks from converting the files themselves.

You should probably thank Simon, though. Schuster is a bastard. Or so Simon says.
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Old 06-15-2012, 09:11 PM   #13
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I've been burned twice with vendor bookshelves. I bought a Lit ebook from Amazon, removed the drm and converted it. At some point, I lost the original file. When I tried to find it in my Amazon account, I discovered that the ebook service was gone, as was my link to the book. I never had any warning.

The 2nd time was with ereader.com. My credit card was stolen. I replaced it & updated my ereader account with the card#. I was able to redownload all the books so they were linked to the new card... all except one. With that one, there was a link, but it was connected to the wrong book... a book I hadn't purchased & didn't want. Customer support (via Fictionwise) was completely unhelpful because the book I had bought was no longer for sale on their site. To get this book would involve me going to my bank in hope that I could the old card#. Instead, I tracked down the last 8 digits of my previous card that was saved in my Mac's Terminal app from previous drm removals. I already had software tools that could open the book with only the last half of the number.

I would always advise making at least 1 backup of ebooks, but I appreciate and prefer to support vendors who makes things easier for their customers.
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Old 06-18-2012, 01:25 PM   #14
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People's expectations run high sometimes, IMHO. I don't really expect anything stored anywhere else to stay there forever and be retrievable by me. Yeah, I'm cynical. I download and back-up and email off-site anything that is truly important to me...and I still get burned sometimes (usually because I did something stupid or was lazy).

For S&S to come through in this way, with a converted book, after years of account inactivity, is pretty mindboggling to me. Good for them!
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