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Old 05-11-2012, 09:52 PM   #1
chanwc
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HELP half of the SCREEN FREEZE

can anyone help me
the upper half of the screen can't be reflesh
it only display the pervious standby picture
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Old 05-11-2012, 10:19 PM   #2
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Di you try a soft re-set?
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Old 05-12-2012, 01:22 AM   #3
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Di you try a soft re-set?
doesn't help
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Old 05-12-2012, 08:40 AM   #4
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Hard one's next then, but make sure you back-up content, 'cos you'll lose all that.
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Old 05-12-2012, 09:23 AM   #5
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Just try a power recycle before you do a hard reset it can sometimes help
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Old 05-12-2012, 10:50 PM   #6
chanwc
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Hard one's next then, but make sure you back-up content, 'cos you'll lose all that.
i have tried but the problem is still here

i should state the problem clearly

there is no proble last night, i turn the t1 to standby mode. next day the problem happen.
it works properly, the only problem is that the upper half of the screen only shown the previous standby picture and the bottom half of the screen shown the home menu
now i can only see the lower part

i have tried all mean, reset, hard reset, use the restore pack



p.s. i don't live in US so i can't return to it to repair
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Old 05-12-2012, 11:29 PM   #7
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Photo?
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Old 05-13-2012, 12:04 AM   #8
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Photo?
video added for everyone to see the problem
i buy it 3 months ONLY!!!
http://youtu.be/EK3GhC6kpTU
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Old 05-13-2012, 02:33 AM   #9
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Only time I had a problem like yours my reader was on my cramped roadster's center console in padded sleeve under a light jacket. It was damaged from excess elbow pressure. Before that and after I never used a case with no problems because I was super careful with delicate reader screen.
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Old 05-13-2012, 04:02 AM   #10
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That's clearly a broken screen. No chance to repair it by yourself.

Try to ship it in for warranty or buy a new reader...

A.
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Old 05-13-2012, 04:19 AM   #11
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Yep, definitely broken glass. Sorry.
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Old 05-15-2012, 10:03 PM   #12
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Yep, definitely broken glass. Sorry.
i put it in the bag and bring with it as before
is the e-ink screen so frangible when normal use
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Old 05-15-2012, 10:28 PM   #13
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It's glass. Anything else inside the bag that might put pressure against the glass unevenly can break it. Most of us keep our readers inside hard covers or cases to help prevent just such accidents.
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Old 05-15-2012, 10:38 PM   #14
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Did you keep your T1 in a case in your bag?
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Old 05-16-2012, 02:18 PM   #15
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Quote:
Originally Posted by chanwc View Post
i put it in the bag and bring with it as before
is the e-ink screen so frangible when normal use
Basically all of the readers use the same screens, so my comments about my Kindle do apply....

I carry my Kindle daily in my backpack. I bought the thick and somewhat rigid leather case that Amazon sells because I knew I'd be carrying it around a lot. As has already been said, it is glass, a fairly thin piece and fairly large. Who knows what happens in a bag... bags swing, they hit door jams, they get put down, picked up, squeezed between people in crowds, etc... Mine has gone > 1.5 years of being carried under my arm, in my backpack, in my bike bags, in dry bags in a kayak (even having flipped the boat and had it float downstream in the bag!), tossed onto a car seat while driving (and flying to the floorboards while stopping), stolen and recovered (and having its case broken in the meantime), yet the screen still works perfectly. Glass is fickle... the lightest touch can shatter it in one case and a major crash can do nothing in another. An impact that appears to do nothing can create invisible damage that puts it under stress so that a week later it breaks "just sitting there"... it's really hard to say.
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