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Old 05-11-2012, 02:39 AM   #1
wyndslash
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Kindle Fire won't charge

This is only the 2nd time I tried charging it. The first time was okay, but now it won't charge

Is there any other solution besides taking it back? This was a gift so I'm not sure if my uncle should contact Amazon once he returns to LA, or if I can contact Amazon and return it from here (Philippines).

thanks!

edit: can i use the usb cable of my kindle keyboard on the kindle fire? thanks

Last edited by wyndslash; 05-11-2012 at 02:56 AM.
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Old 05-11-2012, 11:29 AM   #2
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No idea if it will help, but you might try this: turn off the Fire (hold the on/off button until a message comes up asking if you want to turn it off, and tap "yes."), and then charge it overnight.

Some say the light turning to green does not necessarily mean it is fully charged. Give it at least four hours.

When you say it won't charge, do you mean the battery icon on the top does not show full charge, or that it will not turn on?

It may take several charges before the battery icon behaves properly.
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Old 05-11-2012, 12:00 PM   #3
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edit: can i use the usb cable of my kindle keyboard on the kindle fire? thanks
Yes you can, That's exactly what I do.
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Old 05-11-2012, 01:28 PM   #4
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Quote:
Originally Posted by wyndslash View Post
This is only the 2nd time I tried charging it. The first time was okay, but now it won't charge

Is there any other solution besides taking it back? This was a gift so I'm not sure if my uncle should contact Amazon once he returns to LA, or if I can contact Amazon and return it from here (Philippines).

thanks!

edit: can i use the usb cable of my kindle keyboard on the kindle fire? thanks
Try unplugging and Replugging in the wall charger. The connection on the KF where the MicroUSB port is very temperamental on some units.
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Old 05-11-2012, 01:54 PM   #5
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I concur with KlondikeGeoff -- completely power off the Fire (not sleep mode) and connect the cable and AC charger, for at least four hours, or overnight. If you suspect a faulty cable you can switch it with another USB/micro USB cable.
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Old 05-11-2012, 08:40 PM   #6
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thanks for the suggestions, everyone! i tried turning it off before plugging it in, and it worked. shut it down again and recharged it for 4 hours.
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Old 05-11-2012, 11:47 PM   #7
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thanks for the suggestions, everyone! i tried turning it off before plugging it in, and it worked. shut it down again and recharged it for 4 hours.
Every once in a while this is necessary to reset/refresh the battery calibration. Now it should charge normally in sleep mode.
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Old 05-12-2012, 01:06 AM   #8
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thanks for the suggestions, everyone! i tried turning it off before plugging it in, and it worked. shut it down again and recharged it for 4 hours.
Happy to hear it's fixed. Charge it overnight for best results.
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Old 05-13-2012, 09:37 PM   #9
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is it strange that it only charges after i shut down the kindle? if i connect it while the KF is on, it doesn't show indications that it is charging
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Old 05-13-2012, 09:45 PM   #10
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is it strange that it only charges after i shut down the kindle? if i connect it while the KF is on, it doesn't show indications that it is charging
On mine the orange indicator doesn't come on till like a few seconds later after I plugged it in.

What firmware are you using?
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Old 05-13-2012, 10:44 PM   #11
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On mine the orange indicator doesn't come on till like a few seconds later after I plugged it in.

What firmware are you using?
i just updated to 6.3.1, i think.
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Old 05-15-2012, 09:56 AM   #12
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There's already good advice on this thread. Skydog's is especially on point. For those interested in a long-winded explanation of the issue and the procedure to be sure your battery monitor and the actual charge in the KF are "in sync," see the following thread.

http://www.amazon.com/forum/kindle/r...x3BVTWI4W8QESI
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Old 05-16-2012, 02:24 AM   #13
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There's already good advice on this thread. Skydog's is especially on point. For those interested in a long-winded explanation of the issue and the procedure to be sure your battery monitor and the actual charge in the KF are "in sync," see the following thread.

http://www.amazon.com/forum/kindle/r...x3BVTWI4W8QESI
I also have the same problem....thanks
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