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Old 04-28-2016, 12:44 AM   #1
Enorym
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Unhappy Kindle Voyage - Update - Now not working!!! HELP!!

Hey guys, having REAL trouble with my Kindle Voyage.

A little while ago I was reading a book and a message popped up saying "updating Kindle" So I left it and it reboot.

Now I cannot get into my kindle at all.. I turn it on and it loads, goes to the screen saver after it turns on and if I push any button, it comes up with just a white screen.. If I leave it for a couple of minutes the kindle reboots and the process starts again..

If I hold the power button the menu comes up to "Cancel, Restart, Screen OFF"

My kindle was working perfectly fine before this forced update!!

I rang Amazon and they rufuse to do anything even though it was their update that killed my kindle because it is "out of warranty"

Can anyone help me? Or anyone know of a way I can format it or something without getting into any of the menus?
I can see the books if I plug it into my computer and I can see the USB Drive Mode screen on the kindle when it is plugged in, but thats all I can do.
I deleted all the books off incase one was corrupt or something but im now out of ideas..

Can anyone please help me..?
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Old 04-28-2016, 09:06 AM   #2
knc1
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Quote:
Originally Posted by Enorym View Post
Hey guys, having REAL trouble with my Kindle Voyage.

A little while ago I was reading a book and a message popped up saying "updating Kindle" So I left it and it reboot.

Now I cannot get into my kindle at all.. I turn it on and it loads, goes to the screen saver after it turns on and if I push any button, it comes up with just a white screen.. If I leave it for a couple of minutes the kindle reboots and the process starts again..

If I hold the power button the menu comes up to "Cancel, Restart, Screen OFF"

My kindle was working perfectly fine before this forced update!!

I rang Amazon and they rufuse to do anything even though it was their update that killed my kindle because it is "out of warranty"

Can anyone help me? Or anyone know of a way I can format it or something without getting into any of the menus?
I can see the books if I plug it into my computer and I can see the USB Drive Mode screen on the kindle when it is plugged in, but thats all I can do.
I deleted all the books off incase one was corrupt or something but im now out of ideas..

Can anyone please help me..?
Tell us what tools we have to work with please:
Is the device jailbroken?
Did you install rescue pack?
Did you install the rp add-on, coward's rescue pack?
Do you have USBnetworking installed?
= =
Tell us what other things you have installed on the device please.

- - - - -

And if all of the above answers are: "No" . . . .

You still have access to USB storage - - -
Search for a thread by ixtab (see the FGA thread, prefixed 'tutorial' on how to do that) that contains:
reset by file

You need the correct name, which is something like:
DO_FACTORY_RESET
placed at the topmost level of USB Storage. IIRC.
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Old 04-28-2016, 06:40 PM   #3
Enorym
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Thank you so much!!

Thats all I needed!!

DO_FACTORY_RESTORE as a blank file with no extensions worked a treat!!

Thanks heaps!!
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Old 04-28-2016, 07:05 PM   #4
knc1
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Quote:
Originally Posted by Enorym View Post
Thank you so much!!

Thats all I needed!!

DO_FACTORY_RESTORE as a blank file with no extensions worked a treat!!

Thanks heaps!!
You mean I actually remembered the name?
That is unusual, I usually screw it up.
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Old 04-28-2016, 07:08 PM   #5
eschwartz
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RESET ==> RESTORE

Sorry. (Or maybe you prefer consistency?)
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