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Old 04-30-2012, 12:22 AM   #1
Fluribus
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Odd problem with Kindle Keyboard (wifi only)

It has wifi access. I can browse the store. I can browse my archives. If I click on something in the archive, it will download.

If I go to Manage My Kindle and click send to my Kindle, nothing shows up on my Kindle. The page shows nothing waiting for delivery. (It's as if Amazon's system thinks everything is working fine.) When I buy a book it doesn't show up. If I sync, it says "no new items". (Everything does show up on Kindle for PC.)

I've restarted, de-registered, re-registered, and reset to factory defaults. The last step wiped out all of the books on the device (except dictionaries and manual). All collections were automatically added but contain zero items.

I've never installed any hacks to the Kindle.

Customer service had me send in the device logs and I'm waiting to hear back from them. Until then I'm sitting here with my undead Kindle. "Brains..."
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Old 04-30-2012, 04:25 AM   #2
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Sounds like a problem at Amazon's end. They're the only ones who can sort it out for you.

In the mean time, you can of course load books manually.
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Old 04-30-2012, 01:41 PM   #3
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Fluribus,
Is this happening at all Wifi spots you connect to or just one? I had this happen at home and it turned out to be a router setting that was causing packets to be fragmented. You can easily test the setting using the "Ping" Command. Just type the following command in the DOS window (not sure how to do this using Linux):
ping amazon.com -f -l 1492
If you get the following response, you need to change your "MTU" setting:
Packet needs to be fragmented but DF set
You can google "Change MTU Settings" to find instructions for your particular router, mine took me about a minute or two to change and I haven't had a problem since.
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Old 06-30-2012, 09:23 PM   #4
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I never heard back from Amazon as to what the problem was but the Kindle has resurrected itself. All 400 gajillion books that I had tried to download before suddenly flooded into it.

Perhaps they were trapped in one of those odd dimensions posited by string theory and finally found their way out. Maybe there's hope for my missing socks.
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Old 06-30-2012, 10:36 PM   #5
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Originally Posted by Fluribus View Post
I never heard back from Amazon as to what the problem was but the Kindle has resurrected itself. All 400 gajillion books that I had tried to download before suddenly flooded into it.

Perhaps they were trapped in one of those odd dimensions posited by string theory and finally found their way out. Maybe there's hope for my missing socks.
There's never hope for missing socks... But, good to hear the Kindle worked itself out.
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Old 07-01-2012, 04:20 AM   #6
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...
Maybe there's hope for my missing socks.
Your missing socks have already been tailored into little suits to keep the Sock Gnomes warm.

Last edited by geekmaster; 07-01-2012 at 04:22 AM.
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Old 07-02-2012, 12:58 PM   #7
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Your missing socks have already been tailored into little suits to keep the Sock Gnomes warm.
Foolish mistake. If they had asked I would have thrown in some scotch.
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