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Old 04-17-2015, 12:35 AM   #1
sherks
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Exclamation Please help !

Really don''t know what wrong with it , and how to fix , i used my Kindle PW2 for a months, everythings was fine , since yesterday , i reconnect my kindle to Wifi and then , my kindle stuck on loading screen , can not go inside and keep flashing the screen till it run out of battery



Does anyone know how to fix this ? i am very appreciate that . thank you !
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Old 04-17-2015, 12:43 AM   #2
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Have you tried to reset the PW by pressing the power button and keeping it pressed for about 40 seconds?

Last edited by Doitsu; 04-17-2015 at 12:53 AM.
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Old 04-17-2015, 12:50 AM   #3
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It is probably trying (without success) to install an OTA update.

Leave it plugged in to a wall charger, and wait (a few days at least).
If it has found a bad file system or a flash chip with lots of errors, it may take it that long to repair itself.

Whatever you do, do not let it run down the battery.
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Old 04-18-2015, 08:27 AM   #4
sherks
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So what would happen if i let it ran out of battery ??? I did it ......
Could we have any recovery mode to reset it ? or Factory reset ?
I tried 15s hold power button but it can not help
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Old 04-18-2015, 08:39 AM   #5
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Quote:
Originally Posted by sherks View Post
So what would happen if i let it ran out of battery ??? I did it ......
Could we have any recovery mode to reset it ? or Factory reset ?
I tried 15s hold power button but it can not help
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Old 04-18-2015, 09:26 AM   #6
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There's also one more thing that you could try, if you can access the Kindle partition via USB:

1. Copy all sideloaded books and documents from the Kindle to your computer.
2. Use the DO_FACTORY_RESTORE method described in this post.

If this method also fails, you'll have to contact Amazon for a replacement Kindle.

Last edited by Doitsu; 04-18-2015 at 09:28 AM.
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Old 04-18-2015, 12:53 PM   #7
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Contact Amazon and see if they can assist.
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