|03-30-2012, 12:17 PM||#1|
Join Date: Aug 2011
Device: Kobo Wireless
Thank you Kobo Customer Care
All too often we only see complaints about Kobo (or other companies) so I wanted to share a positive experience with Kobo Customer Care. Yesterday afternoon I noticed that a couple of the very earliest books I had purchased for my Kobo had gone missing from... well everywhere, including "My Library" on the kobobooks website. After a few email exchanges my books were restored by that evening.
Thank you Kobo Customer Care!
|04-06-2012, 06:17 AM||#2|
Join Date: Oct 2011
Device: Kobo Aura, Kobo Touch
Thanks for this. It's nice to hear positive stories as well as the negative ones.
|04-07-2012, 06:03 PM||#3|
Join Date: Jan 2010
Location: Northamptonshire UK
Device: Kobo Touch, Sony 650 and Cool-er
My two earliest books have also gone, it seemed too much hassle to moan especially as I only remember one of them. I had 41 books then late January or early Feb I only had 39.
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