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Old 03-30-2012, 12:17 PM   #1
camiller
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Thumbs up Thank you Kobo Customer Care

All too often we only see complaints about Kobo (or other companies) so I wanted to share a positive experience with Kobo Customer Care. Yesterday afternoon I noticed that a couple of the very earliest books I had purchased for my Kobo had gone missing from... well everywhere, including "My Library" on the kobobooks website. After a few email exchanges my books were restored by that evening.

Thank you Kobo Customer Care!
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Old 04-06-2012, 06:17 AM   #2
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Thanks for this. It's nice to hear positive stories as well as the negative ones.
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Old 04-07-2012, 06:03 PM   #3
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My two earliest books have also gone, it seemed too much hassle to moan especially as I only remember one of them. I had 41 books then late January or early Feb I only had 39.
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