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Old 04-05-2012, 04:10 AM   #1
ebookmania
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Sydney: Buying M92 from ereader-store.de

Anyone in Sydney, ready to buy M92 ? We could combine and save $40.
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Old 04-05-2012, 07:59 AM   #2
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really? I don't mind getting a second one, but in the meantime still waiting for my first M92.
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Old 04-05-2012, 12:07 PM   #3
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When did you order ?
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Old 04-05-2012, 09:56 PM   #4
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I pre-ordered, and still have not arrived. DHL have not been updated since the 28th of March, and it's driving me mad.

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Old 04-10-2012, 05:48 AM   #5
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Same here!!!
the 28th and it's still 60% status!!!
Could have at least said where it is now!
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Old 04-10-2012, 09:21 AM   #6
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I ordered it in Bulgaria and it came for approximately 10 days. The status never moved beyond the shippinig center in Feucht, Germany (I think that was the name of the town). I even wrote to DHL to tell them that the package had arrived but their status was still showing that the package was prepared for international shipping. So, it could be something similar for you.
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Old 04-11-2012, 06:25 AM   #7
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Same here!!!
the 28th and it's still 60% status!!!
Could have at least said where it is now!
I called up DHL last Thursday, the customer service officer said that it will take up to 20 days because it is by sea and that DHL will no longer show tracking once it arrives on Australia soil...
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Old 04-12-2012, 02:23 AM   #8
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Do update this thread when you receive it.
Maybe booxtor has more info on average delivery time.
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Old 04-12-2012, 10:44 AM   #9
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Do update this thread when you receive it.
Maybe booxtor has more info on average delivery time.
Actually we don't have that much customers from Australia.
In my experience it is impossible to predict the delivery times to Australia.
We ship all packages as DHL Premium only (which means priority shipping by air)
But some packages are delivered within 7 days, some within 4-5 weeks. DHL says they start an investigation if the the package is not delivered in the course of 8 week. However no one package was lost before.

We are thinking about opening a warehouse (storage and distribution) in Australia (and USA). This would solve the problem with uncertain delivery times.
If wel see a bit more activity and interest from oversea clients, we are going to do it in 5-6 months.

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Old 04-13-2012, 03:15 AM   #10
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We ship all packages as DHL Premium only (which means priority shipping by air)
I don't see anything premium about the DHL service so far, and certainly not typical German like all, always had an impression that German goods and services are top of the line. DHL shipping is expensive yet their tracking service is worse than free shipping I get from HK seller on eBay.

I called up DHL Australia, the shipping number provided is shipped by sea not air, that's what they told me.
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Old 04-13-2012, 03:23 AM   #11
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DHL tracking... nothing updated in the last 15 days.
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Old 04-13-2012, 09:23 AM   #12
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DHL tracking... nothing updated in the last 15 days.
IPZ Ffm (last entry ) means "Internationaler Paket Zentrum Flughafen Frankufrt-Main" (International Parcel Center Airport Frankufrt-Main)
That means the package obviously has been transported by Air (as a Premium Package has to) to the destination country two weeks ago. That means also that your local DHL most likely does not provide proper information to you. When you receive your package please check the stamps on it. I am pretty sure it is in some kind australian custome clearance now and they cause that annoying delay.
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Old 04-14-2012, 01:20 AM   #13
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IPZ Ffm (last entry ) means "Internationaler Paket Zentrum Flughafen Frankufrt-Main" (International Parcel Center Airport Frankufrt-Main)
That means the package obviously has been transported by Air (as a Premium Package has to) to the destination country two weeks ago.
I don't believe that is correct. It just means its being readied to be shipped or is already in the process of being shipped. Usually when the status shows "The shipment has arrived in the destination country" is when the shipment has hit Australian shores.

Unfortunately for all of us, (I ordered a black m92 from your website the other day), Frankfurt Airport has been hit by strikes (see here) so most likely our parcels are sitting somewhere in airport caught up in the huge backlog.

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Old 04-14-2012, 02:11 AM   #14
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I don't believe that is correct. It just means its being readied to be shipped or is already in the process of being shipped. Usually when the status shows "The shipment has arrived in the destination country" is when the shipment has hit Australian shores.

Unfortunately for all of us, (I ordered a black m92 from your website the other day), Frankfurt Airport has been hit by strikes (see here) so most likely our parcels are sitting somewhere in airport caught up in the huge backlog.
Wiseguy: your first statement is only an assumption(based on what?) and where did your article say that DHL planes were affected by the strike? That is an assumption too ...
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Old 04-14-2012, 08:40 PM   #15
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My apologises, didn't want to come across as a 'wiseguy'....

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Wiseguy: your first statement is only an assumption(based on what?)
A google search on 'DHL IPZ Ffm' comes up with how the statuses works for other people.
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Originally Posted by ignacio ferrer View Post
and where did your article say that DHL planes were affected by the strike? That is an assumption too ...
Again a Google search. DHL posted a warning about the potential strike - http://www.dhl.com/en/mail/global_ma...ts/032612.html .

Anyways, I'll go back to lurking and waiting for my m92. Sorry for ruffling any feathers here. That was not my intent.
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