Update: Maintenance 04/03 @ 12:00 EST

[Alexander Turcic]

Katie,

Are you ready to try something different? Internet Explorer 9 allows to configure what should happen when content is delivered without expiration information. Let's see if we can use this to fix the problem.

Please go inside Tools > Internet Options > Browsing history > Settings. See the screenshots for help.




Under "Check for newer versions of stored pages" choose "Every time I visit the website". Then click on OK to close the dialog button and restart Internet Explorer. Now go to http://www.mobileread.com/forums/usercp.php and see if it worked.

Either way, afterwards you can go back to Tools > Internet Options > Browsing history > Settings and change "Check for newer versions of stored pages" back to "Automatically".

[Katie1]

Nope! Your website Hates me LOL

Maybe you need to go back Before the last update then try reupdate again. Esp since there was a failure when you updated.

[JSWolf]

Originally Posted by Katie1

Nope! Your website Hates me LOL

Maybe you need to go back Before the last update then try reupdate again. Esp since there was a failure when you updated.

Internet Explorer hates you. Give Firefox a go.

[Katie1]

Nope I not changing just because this site changed! I cant even see what the New updates did beside mess up members.

[Alexander Turcic]

Originally Posted by Katie1

Nope I not changing just because this site changed! I cant even see what the New updates did beside mess up members.

Katie, I have no idea why neither of the methods to clear a browser's cache worked in your case, as it did for others, but I'll look for more solutions and will post back here.

The update included the migration to faster hardware.

[Katie1]

Let me see if I understand You went to a faster processor speed from a slower one & in the middle of this you blew a fuse! Now there are problems! ugh

Maybe you need to reboot LOL No problem Let me know when its fixed & I let you know IF I ever get to view my CP pg lol

[Alexander Turcic]

Originally Posted by Katie1

Let me see if I understand You went to a faster processor speed from a slower one & in the middle of this you blew a fuse! Now there are problems! ugh

No, we went from several older servers to several newer servers, and no fuse got blown. What happened is that we used the wrong redirect code to the temporary "we are upgrading" page which is now still cached by your browser.

Maybe you need to reboot LOL

That wouldn't fix anything in regard to the browsing issue your are experiencing. Essentially, your browser still thinks that the temporary upgrade page, which no longer exists, is the new page for the user CP. There is no mechanism for us to tell your browser to empty its cache of this redirect. That's why I have been trying to give you tips which worked for others but for some reason not for you.

[Katie1]

My Cach browser Never been on LOL

You gave me an idea to try BUT that created another problem ugh!

I typed in http://www.mobileread.com/forums/usercp.php/katie1 And it Took me to my CP page BUT when I click in the threads it goes No where hahahaha so guess it didnt work either!

[Alexander Turcic]

Katie, here we go. So apparently at one point there was a bug causing IE not to remove redirects from its cache even when it is told to clear its cache.

However, at least as of the latest version of IE 9 (i.e. you have IE 9 and all Windows updates installed), which is IE 9.0.8112.16421, this bug has been fixed.

Please check if you have the latest version with all updates installed. Afterwards, go to Internet Options -> General -> Browsing history -> Delete and make sure that the items are ticket as shown in below screenshots. Edit: The first check that says, "Preserve Favorites website data", prevents the cache to be cleared for any website that is in your favorites. If MobileRead is in your favorites, you need to either uncheck that item or temporarily remove MobileRead from your favorite list first before clearing your cache.





Afterwards click on OK and restart Internet Explorer. I have tried this various times, and it always worked - the redirected address was removed.

---

FWIW, IE stores the cached redirects in the following file:

%UserProfile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat

So in my case:

C:\Users\Alexander\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat

Deleting that file while IE is not running would also solve the issue.

[Katie1]

Seems I have the latest update 9.0.5 The one you mention is for 34 bit systems & mine is 64 bit.

I did the 2nd suggestion & the only thing it did was wipe ALL my Passwords to All My Wed Sites EXCEPT Mobile Reads LOL

I also tried to log out & back in several times.

[Alexander Turcic]

Originally Posted by Katie1

Seems I have the latest update 9.0.5 The one you mention is for 34 bit systems & mine is 64 bit.

No, the one I mentioned is the current version for both architectures, 32bit and 64bit. 9.0.8112.16421 is the build number versus 9.0.5 is the update version. You need to go to About Internet Explorer and see if the builds match.

I did the 2nd suggestion & the only thing it did was wipe ALL my Passwords to All My Wed Sites EXCEPT Mobile Reads LOL

That is not possible if you followed the instruction closely. In the screenshot, it shows that "Passwords" is not to be checked.

All I can tell you is that I have tested this procedure myself and I can guarantee that with the version of IE that I have installed (the latest current version), deleting the cache as shown removes the redirect.

[Katie1]

I just tried to go on MR thru my Coby Tablet has Addroid OS I Never logged in to MR on it there for No PW have been saved! Did Not Work either. So its not me or my computer.

[Alexander Turcic]

Originally Posted by Katie1

I just tried to go on MR thru my Coby Tablet has Addroid OS I Never logged in to MR on it there for No PW have been saved! Did Not Work either. So its not me or my computer.

What do you mean by not working? What exactly does not work?

[Katie1]

When I log in on the Coby Tablet it goes to the Home page...when i try to go to CP User it stays on Home page ... other wise its fine to surf thru the forums, etc.

[Alexander Turcic]

Originally Posted by Katie1

When I log in on the Coby Tablet it goes to the Home page...when i try to go to CP User it stays on Home page ... other wise its fine to surf thru the forums, etc.

So if I understand correctly, you have never before used your Coby Tablet to visit Mobileread?