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Old 06-09-2014, 01:44 AM   #1
1Bookworm
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Paperwhite battery keeps flickering.

Hi,

I have a Paperwhite 1 and:

1) the little battery indicator on the top right hand corner keeps flickering (charging / not charging). I am currently not charging at all.

2) I tried to do a hard reset by holding down the button for 20 secs but it won't reset.

Any suggestions?

Thank you.
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Old 06-09-2014, 03:56 AM   #2
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Sounds like a faulty connector. Try using a different microUSB cable.

You're probably not holding the power switch long enough to do a reset (not that a reset is likely to affect this issue). You may find it easier to do a reset from the menu.
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Old 06-11-2014, 07:47 PM   #3
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Thank you Harry. I think you might be right about the USB cable so I'll get a new one. I was finally able to do a reset after I connected the PW to the wall charger - once I did that the battery stopped flickering which was a relief. Thanks again for your help.
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