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Old 01-12-2012, 09:40 PM   #1
tjdingler
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Device: Nook Color
Nook Color/USB not connecting to Computer

Two weeks ago I downloaded a library book and everything worked fine. I was able to connect the nook to my PC with the USB cable. Now the PC will not recognize the Nook Color. I have tried:

Rebooting the PC
Rebooting the Nook
The Nook is fully Charged
The Cable will charge the Nook from the wall plug.
The computer does see other usb devices.

Can anyone help? Any suggestion?

If I can not connect I will not be able to download any books from my pc or get the latest Nook update.

Thank You in Advance!!!
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Old 01-13-2012, 07:31 AM   #2
taosaur
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I remember my NC being pretty finicky about USB connections when it was stock. All I would suggest is, with the NC plugged in to the PC, open Device Manager (in Control Panel, or right-click Computer in the Start menu and go to Properties). Find the listing for the NC, right-click, and Uninstall. When it is uninstalled, go the Actions menu and Scan for New Hardware.
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Old 01-27-2012, 12:09 AM   #3
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Not to offend, but have you "unlocked" the Nook? I have to swipe the start-up screen unlock before the USB will connect.
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Old 01-28-2012, 09:05 AM   #4
tjdingler
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Thank You

I went online to buy a new charger and was direct by a post on BN to call tech support. There is a known problem with the charger. Because of where it attachs to the nook, it can get damaged if your charging and reading to the same time. They sent a free charger. I'm mobile again. Thanks for the responses.
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