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Old 03-10-2008, 02:14 PM   #16
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It seems more sturdy then the Sony Reader, but... I wouldn't know for certain.
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Old 04-25-2008, 02:50 PM   #17
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I've got both a sony reader and just got a amazon kindle last week. I've dropped the sony a few times just on the rug and it held up fine, but I did drop it outside once onto brick (just tumbled out of my hand) screen side down. and it cracked the screen and stopped working.

I've just managed to drop my kindle screen side down onto the floor at work (not carpeted) twice. It slipped out of the cover and when trying to get it back into the cover it slipped again. the back came off and the pannel with the keyboard was a little off. I snapped everything back together and other than a crack just above the keyboard it seems fine. Everything is working fine.

While I know the floor is not as hard a the bricks. I think the kindle is pretty sturdy so far. (just can't believe I've only had it a week and already dropped it!)

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Old 04-25-2008, 03:13 PM   #18
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Originally Posted by Crisandria View Post
I've got both a sony reader and just got a amazon kindle last week. I've dropped the sony a few times just on the rug and it held up fine, but I did drop it outside once onto brick (just tumbled out of my hand) screen side down.

I've just managed to drop my kindle screen side down onto the floor at work (not carpeted) twice. It slipped out of the cover and when trying to get it back into the cover it slipped again. the back came off and the pannel with the keyboard was a little off. crisandria
Dear Chrisandria, if by some bizzare chance we ever meet, please be so kind as to remind not to land you my fragile Sony Reader!
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Old 04-25-2008, 06:05 PM   #19
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I've seen a few reports of problems with the Kindle's large "page forward" bars. If you use the large one on the right exclusively, and press only on the very lowest corner, it can warp the edge of the bar down so that it doesn't work.

I've only seen a couple comments about this, and I don't know if the problem is an injection molding problem, a "user pushing too hard" problem or just a general design problem. It does mean I make sure to press the bar in the middle, but then I'm a tall woman with big hands and very long fingers, so it's not really a problem for me. (Yet.)
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Old 04-25-2008, 08:02 PM   #20
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I've had a Sony 505 for a bit over 3 months and just got my Kindle yesterday.
I'm in agreement with everyone on the fact you would not want to drop either one of the devices. The Kindle is plastic and the 505 has a metal case, but the Kindle seems a bit stouter if you know what I mean. As has been said, it would depend on how it landed I think. I have an iPhone I dropped several times and it hit the rug on the floor with no damage. I handed it to a friend and it fell, hit the fireplace mantel and exploded. So, depends on how it lands as I said.

I love the Kindle so far, much more than the 505 and as you stated the wireless is the clincher for me. The 505 feels so disconnected now and I don't think I'll be using it much anymore. I'm betting from what you've said, you will love the Kindle. Let us know when you get it.
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Old 06-14-2008, 06:47 PM   #21
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My Kindle of 2 months just feel out of the case and hit the floor and no external damage but will not work now. Wonder if I should get a Sony now.
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Old 06-14-2008, 07:17 PM   #22
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My Kindle of 2 months just feel out of the case and hit the floor and no external damage but will not work now. Wonder if I should get a Sony now.
You should take advantage of the 1 year warranty and contact Amazon for repair or replacement. Once it's repaired or replaced, use a little bit of velcro to attached the Kindle to it's case, that puppy won't go anywhere without major assistance.

Last edited by daffy4u; 06-14-2008 at 07:29 PM.
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Old 06-14-2008, 07:17 PM   #23
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I dropped my Kindle (it was in the case, but apparently no securely in the case and slipped out) on the second day I had it.

It hit the stone floor, bounced, and landed screen side down. No damage I could see and it is still working fine.

However, this reinforced my dislike of the case that comes with the Kindle.
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Old 06-14-2008, 07:22 PM   #24
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Quote:
Originally Posted by MoSo View Post
I've seen a few reports of problems with the Kindle's large "page forward" bars. If you use the large one on the right exclusively, and press only on the very lowest corner, it can warp the edge of the bar down so that it doesn't work.

I've only seen a couple comments about this, and I don't know if the problem is an injection molding problem, a "user pushing too hard" problem or just a general design problem. It does mean I make sure to press the bar in the middle, but then I'm a tall woman with big hands and very long fingers, so it's not really a problem for me. (Yet.)
If you look carefully at the "Next Page" bar on the right side and play with it a bit -- even turn it over and examine it from the bottom -- you'll see that it's designed to slide to the right rather than compress down. If you sort of "push" it to the right rather than depressing it, you get better results and avoid warping the right bottom corner.

Quote:
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Quote:
Originally Posted by puddinpaws View Post
My Kindle of 2 months just feel out of the case and hit the floor and no external damage but will not work now. Wonder if I should get a Sony now.
You should take advantage of the 1 year warranty and contact Amazon for repair or replacement. Once it's repaired or replaced, use a little bit of velcro to attached the Kindle to it's case, it won't go anywhere without major assistance.
Try reseating the battery and then press the reset button on the bottom.
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Old 06-14-2008, 07:35 PM   #25
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I see the nesting of quotes is working but it looks like you're replying to me Elsi and not puddinpaws.
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Old 06-14-2008, 10:19 PM   #26
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I see the nesting of quotes is working but it looks like you're replying to me Elsi and not puddinpaws.
Actually, I was replying to you. I just worded my response poorly. I wanted to affirm your suggestion to contact Amazon about the warranty -- but first, try the reset actions to see if that would wake up the Kindle. I should have said, First try reseating ...

My Kindle was totally unresponsive when I took it out of my backpack a week or so ago. I was panicked and just sure that it was dead as a doornail. First I turned off the power switch (having left the Kindle simply in stand-by mode), and then I took the back off & removed the SD card. It still wouldn't power on, so I used a pin to push the reset button. This time the Kindle responded and all was well.

Since puddinpaws had dropped the Kindle, I figured that reseating the battery might be a good idea as well.

Then, if nothing else works, contact Amazon. After all, they have that lovely video on the Kindle home page showing how sturdy it is and how dropping it didn't break it.
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Old 06-24-2008, 05:08 PM   #27
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If the Kindle was to break out of warranty, can it be repaired or do you have to call it a wash?
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Old 06-24-2008, 06:47 PM   #28
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None of them are out of warranty yet (as far as I know). I'm sure they can be repaired depending on the damage but I couldn't guess at the cost.
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Old 06-25-2008, 03:14 PM   #29
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If the Kindle was to break out of warranty, can it be repaired or do you have to call it a wash?
There was a chap here a while ago who dropped his Kindle out of his car, and Amazon told him that it wouldn't be a warranty repair (which is reasonable enough), and that they didn't offer a repair service for non-warranty repairs, which I found very surprising. They are the only eInk device manufacturer not to offer repairs; that would, I must admit, make me think twice about buying one.
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Old 06-25-2008, 03:25 PM   #30
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I've just sent an email to Amazon CS to ask about repairs after the warranty period is up. If they won't do paid repairs, that would be a bad thing. Maybe a repair market or insurance market will open up to take the sting out of replacement.

I'll post when I hear back from them.
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