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Old 12-20-2011, 10:50 AM   #1
Robmonster
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K4NT: Special USB Cable?

Does the Kindle 4 use a special USB cable at all?

I tried connecting it to two separate PC's recently with other generic Micro USB cables and it sent the Kindle into a loop of displaying the 'Connected to USB/Charging' screen and turning back on again. This was accompanied by the usual noises that Windows puts out to signify a USB device has been connected, then removed, then connected, then removed and so on ad infinitum.

I then used the USB cable that was supplied and it worked perfectly fine.

The cables attempted to use work for other devices with a Micro-USB port and the other end was plugging into a port directly on my PC, i.e. no USB hub.

Any ideas?

Rob
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Old 12-20-2011, 10:54 AM   #2
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It's just a regular USB A - micro USB cable. I've had cases (not kindle related) where some cheap USB cables wouldn't work with some hardware for bandwidth intensive operations.
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Old 12-20-2011, 11:14 AM   #3
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Thanks for confirming. I have tried a few different cables, and the only one that worked was the original Kindle one. It sounds like my cables are on the cheap side!
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Old 12-20-2011, 11:59 AM   #4
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The only other cable I tried was the one I got with my Nexus One (android phone). It works fine.
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Old 12-20-2011, 12:45 PM   #5
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I'd guess that the cable you tried wasn't fully plugging in to the Kindle. You may find that some cables have a housing which prevents them fully plugging in. But it is a perfectly standard microUSB cable.
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Old 12-20-2011, 05:46 PM   #6
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I've found with my K4 that I have to have the cord connected directly to the computer, not through a hub. Oddly, my K3 doesn't mind being connected through the hub.
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Old 12-20-2011, 06:23 PM   #7
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I've used my Sony, Blackberry & the Kindle USB cables with all of the above in various combinations and they worked fine.
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Old 12-21-2011, 12:05 AM   #8
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I made the same mistake. I found a USB cable and since it fitted the Kindle - I decided to use it not realising what huge mistake that was. I ended up wiping out nearly all my ebooks and I couldn't load any new books.

Rang Amazon and they helped restore the program and I was able reload my documents and books but it feels sluggish and slow when I try and open them.

I'm wandering whether I should reload the Kindle software 3.3 - will that fit the problem?

Thank you
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