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Old 12-07-2011, 08:12 AM   #1
LauraPony
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Chapters gift cards for Kobo

I have a bunch of reward points through a credit card that I need to spend up. I was hoping to get most of the value in Chapters gift cards to use over the following year for ebook purchases at kobobooks.com.

I started to wonder if Kobo will continue to accept Chapters/Indigo gift cards since Chapters no longer owns Kobo. Does anyone have an insight on this? I know that Chapters gift cards currently work, but I'm concerned they won't continue to in the future.

Thanks!
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Old 12-07-2011, 08:27 AM   #2
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while it's always possible, they currently have a partnership, and seeing as Chapters is largest book distributor in Canada, I don't see that changing anytime soon.
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Old 12-12-2011, 03:32 PM   #3
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I, too, was concerned that I could no longer use my Chapters gift cards at some point and that Chapters would eventually stop taking returns for devices bought through Kobo online or stop exchanging defective units (and forcing customers to use 'official' warranty process and return via mail for repair or replacement).

I don't quite understand what Chapters/Indigo's relationship is with Kobo now that it has been sold to Rakuten. I thought all Chapters/Indigo shares were sold to Rakuten? Can anyone explain?
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Old 12-12-2011, 05:09 PM   #4
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All of Kobo is being sold to Rakuten--not all of Chapters-Indigo. Chapters-Indigo owns a majority share of Kobo, not the other way around.
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Old 12-12-2011, 05:13 PM   #5
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Ahhh...okay...thanks for clarifying Taming. The press release was rather confusing - to me, it read like Chapters-Indigo was the majority shareholder and then sold its majority to Rakuten. I am not too skilled in understanding those things. I think I would have been better off to see some sort of pie chart or something, to visually display the switch in ownership! I need pictures sometimes!
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Old 12-12-2011, 05:21 PM   #6
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It looks like Chapters-Indigo is going to make a pile of money from the sale. I would expect a continuing relationship that looks something like the one with WHSmith in the UK.
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