The Fire got extinguished. Tablet is dead, refuses to start

[obsessed2]

Originally Posted by Blossom

I think holding down the power button makes it goes into Factory reset.

I know under Device there is an option to reset to factory defaults. According to the User Guide (page 16) resetting your Kindle Fire to its original factory settings removes all personal data, Amazon account information, downloaded content, and applications from your device.


The User Guide (page 5) says if your device becomes unresponsive during use, you can shut it down by pressing and holding the power button for 20 seconds. You can then press the power button to restart it.


I don't think these are the same. If they were the same disclaimer would be on page 5. Of course I haven't done either to know for sure. If it ain't broke don't fix it. Perhaps jocampo can shed some light on this.

[Blossom]

Originally Posted by kennyc

One thing I'm a bit disappointed in is the lack of clear, detailed documentation!

That's what we are for I mean the Kindle manuals have never been known for their details.

[kennyc]

Originally Posted by obsessed2

I know under Device there is an option to reset to factory defaults. According to the User Guide (page 16) resetting your Kindle Fire to its original factory settings removes all personal data, Amazon account information, downloaded content, and applications from your device.


The User Guide (page 5) says if your device becomes unresponsive during use, you can shut it down by pressing and holding the power button for 20 seconds. You can then press the power button to restart it.


I don't think these are the same. If they were the same disclaimer would be on page 5. Of course I haven't done either to know for sure. If it ain't broke don't fix it. Perhaps jocampo can shed some light on this.

Correct. With Android the "Reset to Factory" is an option under Device.

Which is NOT true with the older non-android kindles.

[kennyc]

Originally Posted by Blossom

That's what we are for I mean the Kindle manuals have never been known for their details.

Yeah but anecdotal advice is just not the same as clear, detailed documentation.

Hey, here's a question, did the original kindle have a sound/audible click when turning pages?
I was asked this on another forum and have not heard (pun intended) of it.

[Blossom]

Originally Posted by obsessed2

I know under Device there is an option to reset to factory defaults. According to the User Guide (page 16) resetting your Kindle Fire to its original factory settings removes all personal data, Amazon account information, downloaded content, and applications from your device.


The User Guide (page 5) says if your device becomes unresponsive during use, you can shut it down by pressing and holding the power button for 20 seconds. You can then press the power button to restart it.


I don't think these are the same. If they were the same disclaimer would be on page 5. Of course I haven't done either to know for sure. If it ain't broke don't fix it. Perhaps jocampo can shed some light on this.

You're right it does a hard reset.

[JSWolf]

Originally Posted by Blossom

It could be a defective batch. Seeing both of you got yours from the same store. If it happens again contact Kindle support. First I would do a factory reset. Any app you install could be to blame as well. Just keep an eye on it.

I would not give it a chance to die again. I'd take it back and get it swapped for a new one.

[jswinden]

Originally Posted by kennyc

One thing I'm a bit disappointed in is the lack of clear, detailed documentation!

Yes indeed. I just pulled up my K4 manual and my KFire manual and my K3 manual to compare them. Here is the difference:

• K3 manual has 120 pages
• K4 manual has 21 pages
• KF manual has 23 pages

The older manuals contained about 6 times the information of the new ones! I guess Amazon decided to cut back on documentation.

[DustyDisks]

Originally Posted by jswinden

Yes indeed. I just pulled up my K4 manual and my KFire manual and my K3 manual to compare them. Here is the difference:

• K3 manual has 120 pages
• K4 manual has 21 pages
• KF manual has 23 pages

The older manuals contained about 6 times the information of the new ones! I guess Amazon decided to cut back on documentation.

Saves money and trees.
Now the trend is all documentation, etc is electronic. Same for most new computers now, no hard copy manual or backup disk. They save money not printing or burning the disks.

[kennyc]

Originally Posted by DustyDisks

Saves money and trees.
Now the trend is all documentation, etc is electronic. Same for most new computers now, no hard copy manual or backup disk. They save money not printing or burning the disks.

and apparently by not writing it in the first place!

[bjones6416]

Originally Posted by kennyc

and apparently by not writing it in the first place!

[jocampo]

Ok folks, a few updates...

-I was charging or using the official charger
-It was about 30% or high 20s, when I stop using it and visted B&N lastnight.
-No weird stuff on it, only B&N app via apk, which SCION helped me to find (thanks SCION)

But things are getting more interesting now! ;-) ... I went to B&N during lunch time (really close to work) and bought a Nook Tablet. Now I have both at home. I really want to compare both and will keep the best.

Kindle Fire looks is working properly now, but agree with Jon. If I decide to keep the Fire, I will exchange it for sure, especially now that is still with Target in-store warranty period.

[DustyDisks]

And then there is that very real possibility.

S.F.F.O.A

(Squirrel freedom fighters of America)

[Blossom]

Originally Posted by jocampo

Ok folks, a few updates...

-I was charging or using the official charger
-It was about 30% or high 20s, when I stop using it and visted B&N lastnight.
-No weird stuff on it, only B&N app via apk, which SCION helped me to find (thanks SCION)

But things are getting more interesting now! ;-) ... I went to B&N during lunch time (really close to work) and bought a Nook Tablet. Now I have both at home. I really want to compare both and will keep the best.

Kindle Fire looks is working properly now, but agree with Jon. If I decide to keep the Fire, I will exchange it for sure, especially now that is still with Target in-store warranty period.

The thing about Android is when you get in the 20s percent you need to keep a close eye on it. It sounds like to me the battery died. If your gonna be away from it for a long time Turn WiFi off and don't leave apps running. Exit them and return to home.
You wont lose any battery while it's sleeping that way.

[kennyc]

Originally Posted by jocampo

Ok folks, a few updates...

-I was charging or using the official charger
-It was about 30% or high 20s, when I stop using it and visted B&N lastnight.
-No weird stuff on it, only B&N app via apk, which SCION helped me to find (thanks SCION)
...

Not that it's any consolation, but I've had both my Kindle2 and Sony 505 do weird .. won't power up things .. when I thought they should be charged, but charging for several hours and resetting them has always got them going again.

[jocampo]

Originally Posted by Blossom

The thing about Android is when you get in the 20s percent you need to keep a close eye on it. It sounds like to me the battery died. If your gonna be away from it for a long time Turn WiFi off and don't leave apps running. Exit them and return to home.
You wont lose any battery while it's sleeping that way.

Hmmm, not really, should not die like that in less than 60 min. Or in other words, did the Fire used 30% of battery while sleeping? Then there is something wrong with it.

My Galaxy SII keeps 30% for a day or more if I dont touch it, and dies when is 6 or less.

Let's say there was a minor hardware or software issue but was not normal, that is for sure.