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Old 01-20-2013, 04:28 PM   #1
retroduck
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Thumbs down Bricked Kindle 4 Non Touch

Hi,

I have a Kindle 4 Non Touch with 4.0.1 software. Just upgraded to having no ads. Was using a Youtube tutorial on adding screensavers, when an option wasn't available for me and I tried to get out of the DIAGS menu and ultimately restarted my device.

https://www.youtube.com/watch?v=uWvbaN-3q6I
There's the video, 5:37 in...I realized it doesn't connect to the SSH connection and many other users are having the same problem. That is when I restarted, thinking it would take me out of DIAGS.

I restarted my kindle using power and home and it shows a distorted half black, half white screen and then it brings it back to the DIAGS menu. You hear the thunk of the UCB disconnecting and reconnecting as I restart it on my PC (Windows 7).

I looked up this debricking method and when I go through the steps, my Kindle is not recognized as a USB/HID Device.



Where do I go from here? I can't run the MfgTool.exe because it does not recognize the USB device as an HID-compliant device. Any help would be greatly appreciated. Thank you so much.
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Old 01-21-2013, 09:08 AM   #2
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I'm also letting it charge until I get home from work today. It's been charging since this post yesterday.
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Old 01-21-2013, 09:49 AM   #3
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What procedure did you use to unsuccessfully attempt to get your K4 into USB Downloader mode? Did you use the 5-way pad down arrow as the "magic key"?
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Old 01-21-2013, 06:57 PM   #4
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Quote:
Originally Posted by geekmaster View Post
What procedure did you use to unsuccessfully attempt to get your K4 into USB Downloader mode? Did you use the 5-way pad down arrow as the "magic key"?
Yes, I used the 5 way pad after the power light went off.

Device shows up as Removable Disk F: under Computer. Under Devices and Printers, it shows up as Amazon Kindle.

Under Device Manager, I still do not show it as a HID option and running MFGTOOL doesn't even give me the option to scan. It says "No ports selected" for any of the three options.

Last edited by retroduck; 01-21-2013 at 07:25 PM.
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Old 01-21-2013, 07:42 PM   #5
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I understand that the kindle fastboot mode will terminate if the USB port gets disconnected or reset, which happened to me as I was trying to get out of the DIAGS menu and I restarted. I guess the point I am at now is trying to figure out how to get back into that mode.
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Old 01-22-2013, 10:18 AM   #6
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Update:

I found a way to get Kindle to recognize it as USB/HID Device by the down button/power button method. I can run MfgTool in fastboot mode and it will give me the green start option. It loads it to the device and then I am supposed to direct my driver update to libusb-win32-bin-1.2.6.0 and I do. It says that it encountered an error with Kindle-fastboot.
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