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Old 11-04-2007, 09:39 AM   #1
modsoul
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Device: prs-500
half of my screen is blank and the other half is stuck in the USB condition.

resetting did not work.
can't update either.
i left it to charge overnight and accidently turned off ther computer. this morning the screen was blank so i recconnected it and now its like this.

please help.

edit. it should be USB condition in the title.

edit. just wanted to add that now it won't respond to anything i do.

Last edited by modsoul; 11-04-2007 at 09:56 AM.
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Old 11-04-2007, 10:03 AM   #2
kacir
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Device: PocketBook 360, before it was Sony Reader, cassiopeia A-20
Quote:
Originally Posted by modsoul View Post
resetting did not work.
can't update either.
i left it to charge overnight and accidently turned off ther computer. this morning the screen was blank so i recconnected it and now its like this.

please help.

edit. it should be USB condition in the title.

edit. just wanted to add that now it won't respond to anything i do.
Put it in a charger. Not the USB one. Use the 5.2V brick connected by jack.
Let it charge for several hours
Remove memory card.
Do a full reset http://wiki.mobileread.com/wiki/Sony...der#Hard_Reset

I think you have a fair chance of recovering.

When the battery is totally flat the Reader (I talk about PRS500) will not charge from USB.
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