|01-05-2012, 05:20 PM||#16|
Join Date: Jan 2012
Device: Kobo Touch
1. Unload Desktop and then reload.
2. Do a factory reset on the reader.
When you then tell them you have done this and everything is the same, you never get a response from them again.
|01-05-2012, 05:59 PM||#17|
Never spit into the wind.
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
To get Kobo's tier 2 attention go to getsatisfaction.com/kobo and post a message along with your incident number. If that does not get results, then, you could try try sending a message to firstname.lastname@example.org. This e-mail address was posted on the consumerist.com website on January 3.
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