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Old 11-01-2011, 06:35 PM   #1
kmb99
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Can't get to setup

I got my Kobo Vox today, went to start the setup but all it does is plays the welcome video, even when I press the Get Started Button! Do I have a defective unit or am I missing something obvious? Really geting sick of that music!
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Old 11-01-2011, 07:42 PM   #2
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Is your Vox plugged in?
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Old 11-03-2011, 11:46 AM   #3
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I am having the same problem, any ideas? and yes it is plugged in.

S
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Old 11-03-2011, 12:06 PM   #4
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Try this - power down the device. Put it on a table and power it back up. We have very occasionally seen touch mapping get messed up when the device orientation changes during a certain part of the boot up. So you may be 'missing' the button in the eyes of teh device. The issue is supposed to be fixed in by the updates that download during the setup, though.

Let me know if this helps.
James
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Old 11-03-2011, 01:44 PM   #5
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That worked James, thanks.

S
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