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Old 10-15-2011, 03:45 AM   #1
benong
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HELP!! Kindle DX Graphite Battery Drains Issue

I have read the earlier thread on this subject and follow every methods memtioned but I'm still having this problem:-

My Kindle DX Graphite is only about half a year old and is running version 2.5.8. Every time I charge it full (usinng household main power with the supplied Amazon charger/USB cable for overnight) and the battery lasted less then 2 days, with probably 2 hours reading each day. All this while 3G is off and I hardly use the search/find function. Even with the Kindle DX switch-off (blank screen instead of sleep mode), the battery is discharging! I have changed to a new battery (purchased from protaTronics.com) but the same thing happens. Therefore, I doublt it is the faulty battery problem.

It seems to me that some processes are always runing irrespective of where the machine is in sleep-mode or completely switched off!
So far, I have tried Restart and Reset to Factory Default (from the menu) several times but the problem persists. I have also did search for non-existence word but always return with "0 find" and it is not showing any reindexing at all. Also, there are only about 10 books (including some in PDF) in my Kindle DX.

I am desperately in need for someone to help me solve this irritating problem of having to charge it every couple of days. If possible, also how to identify what processes are running in the background and how to kill them off.

Your experience and help will be grately appreciated.
I really look forward to a solution so that I can start enjoying this wonderful reader as it should!
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Old 10-15-2011, 05:37 AM   #2
ThomasC
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I had a similar thing happen to me earlier this year after I accidentally let my DX run too long and got a low battery alarm, then shutdown. When I got home I charged it up overnight and it seemed fine the next morning.

However, I then started to notice the battery bar going down a lot faster than normal and like you I seemed to need to recharge it at least every 2 days, or even 1 day if I had been using 3G.

I tried a few things but what seemed to work for me was to charge it up overnight, take it off the charger in the morning, do a menu/setting/restart, then put it back on the charger all day till I got back from work. Then I took it off the charger, did a menu/settings/restart and read for a while (hour or 2). I then put it back on charge overnight, repeating the process....

After a few days doing this, my DXG seemed to be back to normal battery life. I only need to charge it every couple of weeks, maybe once a week if I've been using 3G a bit.

Another thing I've noticed with my DXG, from the start, was that if you just charge it until the green light goes on, I don't think it's really fully charged. It always seems better for me to leave it hooked up to the charger for a few more hours (or overnight) even after the green light just goes on.

If you cannot sort it out, give Amazon CS a call but maybe don't mention that you've replaced the battery (unless it was done by an approved Amazon repairer). Good luck with this.

Cheers,
Tom
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Old 10-15-2011, 07:01 AM   #3
benong
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Thanks Tom! I'll start doing it like you descibed from today and hope it works. I'll certainly keep the forum inform of the outcome after a few days, maybe a week!
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