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Old 09-18-2011, 01:06 AM   #1
pokee
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HELP! All Books Disappeared after Update to Kobo Desktop!

I have had my Kobo (not touch, 2nd edition) for almost a year now - no issues. Well, sure enough, it was bound to happen to me at some point.

I haven't been in the Kobo desktop for quite some time (I borrow most of my books and sideload them from ADE - no issues there).

I went into the Kobo desktop to download a new book that I had purchased at the Kobo store, and an update to the Kobo desktop was available that I needed to download. All went well until after I synched and ejected. My new book wasn't in my Kobo. I tried again twice, no luck. So decided to open it in ADE and side load it, and after I did that, all content on my Kobo disappeared. Everything. I have nothing there.

When I went into my Kobo desktop again, it said 'Wecome new user!' and now it's stuck on some screen 'configuring and syncing'. Doing nothing...helping nothing.

Anyone know what I can do to solve this! I want my books!!!!! HELP!!!!

Thanks in advance!
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Old 09-18-2011, 01:32 AM   #2
pokee
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pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.
 
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Tried three times now to log in and re-synch - the books in my Kobo library are not coming over.

Even just tried to connect via wireless and connected to my wireless okay - but got an error 'unable to connect to online store'. Wow - this just keeps getting better.

I think I may try to do a factory reset...wish me luck...
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Old 09-18-2011, 02:01 AM   #3
pokee
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pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.pokee can program the VCR without an owner's manual.
 
Posts: 564
Karma: 192611
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Well, the factory reset worked, thank goodness - but Jesus H. Christ - I hope I don't have to do this everytime I attempt to side load a book from now on! I've seen some posts about firmware version 1.9 being crap - and that's what I have, so I guess I have to be really careful when sideloading from ADE. Any tips?
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Old 09-18-2011, 02:22 AM   #4
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Same thing just happened to me lol...
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