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Old 08-29-2011, 04:38 AM   #1
bradstone
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Device: kobo
factory reset not helping

I love my kobo, I used to hammer it, infact, untill I got one, I didn't realise that I actually do love to read (I just didn't like reading fiction)

anyway, my kobo has stopped working properly, i turn it on, and it has a splash screen, and the loading bars come up, but that's it, after that it just freezes.

I tried factory resets, and charging it but all it ever did was run to the load screen, and stay there.

now however, when I put it on to power, the screen constantly just flashes black and off and the power light flashes too.

any ideas?

I've had it for a while, I reckon the warranty would be void, not that it matters, the bookstore chain I bought it from are closed down...
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Old 08-29-2011, 05:11 AM   #2
HarleyB
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What Kobo do you have? The original Kobo, the Wifi Kobo or the Touch?
How long is a while? The Kobos have a 12 month warranty from Kobo so even though the chain you purchased it from (Borders maybe?) has closed down Kobo is still there.

Have you contacted Kobo?
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Old 08-29-2011, 06:53 AM   #3
PeterT
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Try leaving it plugged in to charge for few hours.

And DO try getting in touch with Kobo via official routes (ie http://kobo.zendesk.com/home )
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Old 08-29-2011, 09:28 AM   #4
mfowler413
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See if this helps. I had to reinstall the software. Kobo was no help!

http://www.mobileread.com/forums/sho...d.php?t=145688
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