|08-29-2011, 04:38 AM||#1|
Join Date: Aug 2011
factory reset not helping
I love my kobo, I used to hammer it, infact, untill I got one, I didn't realise that I actually do love to read (I just didn't like reading fiction)
anyway, my kobo has stopped working properly, i turn it on, and it has a splash screen, and the loading bars come up, but that's it, after that it just freezes.
I tried factory resets, and charging it but all it ever did was run to the load screen, and stay there.
now however, when I put it on to power, the screen constantly just flashes black and off and the power light flashes too.
I've had it for a while, I reckon the warranty would be void, not that it matters, the bookstore chain I bought it from are closed down...
|08-29-2011, 05:11 AM||#2|
Join Date: Jul 2010
Location: Sunshine Coast Australia
Device: Kobo (RIP), iPad, iPhone 4, Kobo Touch x2, Kobo Glo
What Kobo do you have? The original Kobo, the Wifi Kobo or the Touch?
How long is a while? The Kobos have a 12 month warranty from Kobo so even though the chain you purchased it from (Borders maybe?) has closed down Kobo is still there.
Have you contacted Kobo?
|08-29-2011, 06:53 AM||#3|
Taking a break; Fed up
Join Date: Nov 2007
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
Try leaving it plugged in to charge for few hours.
And DO try getting in touch with Kobo via official routes (ie http://kobo.zendesk.com/home )
|08-29-2011, 09:28 AM||#4|
Join Date: Jan 2011
Device: BeBook Neo, Kindle 3, Kobo Original
See if this helps. I had to reinstall the software. Kobo was no help!
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