Register Guidelines E-Books Search Today's Posts Mark Forums Read

Go Back   MobileRead Forums > E-Book Readers > Barnes & Noble NOOK

Notices

Reply
 
Thread Tools Search this Thread
Old 08-29-2011, 05:31 PM   #1
NCTricia
Cupcake
NCTricia began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Aug 2011
Location: Philadelphia, PA
Device: Nook Color, formerly Sony Reader
Strange E-Mail from B&N Sales Audit Dept.

Saturday night, getting ready for Irene to hit here in Philadelphia, I tried to download a book. Instead I received a strange email from the Sales Audit dept at B&N that referenced this purchase is limited to those in the US/Canada. (I am in Philly area using Comcast for internet) I just tried to call them and they said to call back on Wednesday or later in the week because their system is down. Meanwhile I can't seem to download anything.
Has anyone received an email from the Sales Audit department? Or knows why I am being blocked.

We are contacting you regarding your recent order. Your order has failed our authorization process therefore we are unable to process your order.

If you received this email regarding your order for a Barnes & Noble NOOK Book or NOOK App, please be advised that these purchases are limited to those customers physically located in the United States and Canada.

If you have any questions regarding this order please email us at Authorizations@barnesandnoble.com or call 1-877-379-0036 Mon-Fri between the hours of 8:30am - 11:00pm EST. If you are calling from outside the United States, call 1-201-559-3885.

Please be assured that you have not been charged for this order.

Sincerely,

Sales Audit Representative
-- Barnes & Noble
1-877-379-0036
NCTricia is offline   Reply With Quote
Old 08-29-2011, 05:36 PM   #2
SCION
Séduisant
SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.SCION ought to be getting tired of karma fortunes by now.
 
Posts: 4,438
Karma: 1506190
Join Date: Jan 2010
Location: Texas, USA
Device: Others (sold/gifted); iPad Air; Kindle PW2, Fire HDX8.9; Kobo H20
Probably a glitch with your ip address due to the storm. You can use this to see how your ip address comes across:

http://www.ipligence.com/geolocation
SCION is offline   Reply With Quote
Old 08-29-2011, 10:41 PM   #3
NCTricia
Cupcake
NCTricia began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Aug 2011
Location: Philadelphia, PA
Device: Nook Color, formerly Sony Reader
My ip shows local at this time. I tried to order a different book tonight on a different nook with the same account and I received the same message via email. Since I see B&N corporate is in NJ and they still are reporting flooding and a crippled public transit system, I will give them a couple days.
But it seems really weird that the issue continues to exist? I can't download anything from B&N.
NCTricia is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Strange Mail issues J-Ro Devices 2 02-10-2011 02:12 PM
Strange Fictionwise e-mail. Agency 5 books? geertm General Discussions 9 01-30-2011 02:11 AM
Strange spam mail Ea Lounge 10 07-06-2010 10:21 AM
BeBook Neo e-mail & wifi gastan BeBook 3 04-22-2010 12:12 PM
automated conversion & e-mail delivery sas Reading and Management 3 11-28-2003 07:40 AM


All times are GMT -4. The time now is 06:13 PM.


MobileRead.com is a privately owned, operated and funded community.